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SUMMARY:Building Belonging by Viewing DEI Through a Neuroinclusive Lens - May 27
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\nMany DEI efforts focus on what we can see. This session expands the conversation to include how people think\, process\, and learn. Designed for community social services professionals\, this presentation connects the principles of diversity\, equity\, and inclusion to neurodiversity\, a dimension of diversity that’s often invisible and under-discussed. Through practical strategies and a neuroinclusive lens\, participants will explore how to build environments where belonging isn’t just a value on the wall\, but something people actually experience at work. \nBy the end of this session\, participants will be able to: \n\n Describe how neurodiversity expands conventional understandings of diversity\, equity\, and inclusion (DEI)\, including invisible differences in thinking\, processing\, and learning\nExplain how neuroinclusive practices contribute to a stronger sense of belonging in community social services settings\nIdentify common workplace barriers that may unintentionally exclude neurodivergent individuals\nApply practical\, neuroinclusive strategies to foster belonging in everyday work environments\n\nAbout presenter\nJackie Connelly (she/her) is a neuroinclusive leadership consultant\, speaker\, certified organizational coach and stroke survivor with over a decade of HR and DEI leadership experience across public\, private\, and non-profit. Through her practice\, Coaching That Belongs\, Jackie partners with organizations to build neuroinclusive leadership capability through engaging in-person and virtual programs that move beyond awareness into sustained development and systems change. She also works with individual professionals\, many of them neurodivergent\, to build confidence\, clarity\, and a felt sense of belonging at work through 1:1 coaching. \nJackie holds a Post-Degree Diploma in HR Management and Leadership (Camosun College)\, a Certificate in Organizational Coaching (UBC)\, a Coaching Neurodiversity at Work certification (PersonaGrata Consulting)\, and a Bachelor of Fine Arts (UBC). She is a Chartered Professional in Human Resources (CPHR)\, a member of the International Coaching Federation (ICF) BC Charter Chapter\, and is pursuing coaching accreditation through the European Mentoring and Coaching Council (EMCC). \nJackie is grateful to be a guest on the island of S\,DÁYES\, the traditional territory of the Coast Salish Peoples including SENĆOŦEN speaking W̱SÁNEĆ First Nations and Hul’quimi’num Treaty Group\, also known as Pender Island\, with her husband and their two dogs\, Josie and Yuna\, enjoying the nature\, beauty and calmness it offers every day. \n\n\n\n\n\nRegister
URL:https://csshsa.ca/training/building-belonging-by-viewing-dei-through-a-neuroinclusive-lens-may-27/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2026/05/Building_Belonging_MAY_27_2026_Eventbrite-1.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/building-belonging-by-viewing-dei-through-a-neuroinclusive-lens-may-27/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20260318T120000
DTEND;TZID=America/Vancouver:20260318T130000
DTSTAMP:20260602T010650
CREATED:20260213T185448Z
LAST-MODIFIED:20260213T185448Z
UID:10000092-1773835200-1773838800@csshsa.ca
SUMMARY:Building Psychologically Safe Workplaces - March 18
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\n\n\nPsychosocial hazards can quietly affect staff well-being and service quality in community social services. In this webinar\, we’ll unpack WorkSafeBC’s five psychosocial hazard categories: interpersonal environment\, job design\, workplace conditions\, need for employer support\, and exposure to traumatic events. \n\n\n\n\nUsing real-world examples\, participants will build confidence in recognizing psychosocial hazards in their own workplaces—such as unclear communication\, discrimination\, skipped breaks\, and exposure to inappropriate behaviours. We’ll also examine how different workplace roles—employers\, managers/supervisors\, the Joint Occupational Health & Safety Committee (JOHSC)\, and employees—can respond effectively to each hazard. The session will highlight preventive strategies that strengthen team resilience\, promote psychological safety\, and reduce risk. \n\n\n\n\nParticipants will leave with practical tools and strategies they can apply immediately in their teams and organizations. \n\n\n\n\nAt the end of this session\, participants will be able to: \n\n\n\n\n\nIdentify psychosocial hazards and categorize them using WorkSafeBC’s five-category framework.\nDescribe the roles and responsibilities of employers\, managers/supervisors\, the Joint Occupational Health & Safety Committee (JOHSC)\, and employees in preventing and addressing psychosocial hazards.\nSelect and apply practical\, prevention-focused strategies that strengthen psychological health and safety\, support team wellbeing\, and reduce risk.\n\n\n\n\n\n\n\n\n\nSpeaker\n\nTherese Barrozo \n\n\nTherese Barrozo is an Engagement and Wellness Coordinator with a background in social services and community-based work. She began her career in social services\, supporting community engagement and program development\, and later transitioned into health and safety. Her professional journey is informed by her lived experience of a workplace psychological injury\, which has shaped a trauma-aware\, systems-level approach to psychological health and safety. \n\n\n\n\nTherese holds a degree in Psychology with a minor in Law and Society\, as well as a certificate in Applied Project Management. She is a CMHA-certified Psychological Health and Safety Advisor\, Mental Health First Aid Facilitator\, and Wellness Exchange Facilitator. She is passionate about empowering individuals and organizations to build safer\, healthier\, and more supportive workplaces through education\, collaboration\, and practical guidance. \nRegister now
URL:https://csshsa.ca/training/building-psychologically-safe-workplaces-march-18/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2026/02/Building_Psychologically_Safe_Workplaces_MAR_18_2026_Eventbrite.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/building-psychologically-safe-workplaces-march-18/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20260303T100000
DTEND;TZID=America/Vancouver:20260303T130000
DTSTAMP:20260602T010650
CREATED:20260209T221027Z
LAST-MODIFIED:20260209T221027Z
UID:10000089-1772532000-1772542800@csshsa.ca
SUMMARY:OHS for Leaders – Virtual Instructor-led Session (Part 2) - March 3
DESCRIPTION:Course Overview\nThis virtual course is Part 2 of the OHS for Leaders Certificate\, following the completion of required self-paced module on the CSSHSA Learning Centre. It is designed for supervisors\, managers\, directors\, and senior leaders in the Social Services Sector who are responsible for workplace health and safety oversight. \nThrough this interactive\, instructor-led session\, participants will deepen their understanding of health and safety leadership and gain practical tools to support a safe and healthy workplace. \nWhat You’ll Learn\nBy the end of this virtual course\, you will be able to: \n\nUnderstand your role and responsibilities in workplace health and safety\nCollaborate effectively with key stakeholders\nIntegrate health and safety practices into your day-to-day work\nAccess tools and resources to support safety leadership\n\nThis course is free for all CSSHSA member organizations. \nIf you haven’t completed Part 1 of this course (self-paced online portion)\, please email training@csshsa.ca to request access.
URL:https://csshsa.ca/training/ohs-for-leaders-virtual-instructor-led-session-part-2-march-3/
CATEGORIES:Virtual,Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/06/LMS-Course-Graphics-OHS-for-Leaders.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/ohs-for-leaders-virtual-instructor-led-session-part-2-march-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20260225T120000
DTEND;TZID=America/Vancouver:20260225T130000
DTSTAMP:20260602T010650
CREATED:20260210T174525Z
LAST-MODIFIED:20260210T174525Z
UID:10000091-1772020800-1772024400@csshsa.ca
SUMMARY:Discover Care to Speak\, a Practical Support for Caregivers - February 25
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\nJoin us for an informative and heartfelt session introducing Care to Speak\, a free and confidential peer-based support service created specifically for healthcare and social service workers. \nIn this webinar\, we’ll explore how Care to Speak provides practical emotional support through phone\, text and chat\, offering a safe and understanding space for those who care for others every day. Whether you work in primary care\, long-term care\, community care\, or community social services\, you’ll learn to connect with trained volunteers who understand the unique challenges of your work because they’ve been there too. \nWe’ll walk through what happens when you reach out\, what “peer support” really means\, and how confidentiality to always protected. This is your opportunity to see how Care to Speak can be a valuable resource for you and your colleagues\, helping you take care of yourself while you continue to care for others. \nCome learn\, ask questions\, and discover how simple it can be to connect with someone who truly understands. \n\n\n\n\n\n\nAbout the presenter:\nTyler Thomas is the Program Coordinator for Care to Speak. He graduated from UBC with a background in Biochemistry and Psychology and has been working in the mental health field since 2018. Having personally experienced the challenges of working in a demanding social services role\, Tyler developed a strong passion for effective peer support. \nThrough his work with Care to Speak\, Tyler is dedicated to helping healthcare and social service professionals navigate the many challenges they face\, ensuring they can access the support they need—when they need most. \n\nRegister now
URL:https://csshsa.ca/training/discover-care-to-speak-a-practical-support-for-caregivers-february-25/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2026/02/Discover_Care_To_Speak_Eventbrite_FEB_25_2026.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/discover-care-to-speak-a-practical-support-for-caregivers-february-25/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20260219T120000
DTEND;TZID=America/Vancouver:20260219T130000
DTSTAMP:20260602T010650
CREATED:20260109T220104Z
LAST-MODIFIED:20260109T220104Z
UID:10000087-1771502400-1771506000@csshsa.ca
SUMMARY:Conversations That Inspire Change: Part 2 - February 19
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\n\n\n\n\nBuilding on the foundations of Motivational Interviewing\, this engaging one-hour session takes a deeper dive into how to guide conversations that spark lasting motivation. You’ll learn to recognize and respond to change talk\, the client’s own language in favor of change\, while also understanding sustain talk and ambivalence\, and how each influences motivation. \n\n\n\n\nThe session will also introduce advanced skills in Motivational Interviewing\, including using scaling questions\, deepening reflective listening\, and offering information or advice in a way that respects autonomy and strengthens collaboration. Through practice-oriented exploration\, you’ll leave with strategies you can immediately use to make helping conversations more effective\, energizing\, and impactful. \n\n\n\n\nThis is the second in a two-part series on Motivational Interviewing\, though it can also be attended as a stand-alone session. \n\n\n\n\nBy the end of this session\, participants will be able to: \n\n\n\n\n\n\n\nDifferentiate between change talk\, sustain talk\, and ambivalence\, and explain how each shapes client motivation.\nApply MI-consistent strategies such as scaling questions and reflective listening to explore and strengthen motivation for change.\nRecognize and respond effectively to change talk\, helping clients articulate their own reasons for change.\nDemonstrate collaborative ways of sharing information and advice that support client autonomy\, enhance engagement\, and avoid resistance.\n\n\n\n\n\n\n\n\n\n\n\n\nAbout the presenter\n\nSuncha Satney is a Registered Clinical Counselor with extensive experience in mental health and workplace wellness. Drawing on her background in Community Social Services as both a frontline worker and wellness educator\, she brings a practical\, down-to-earth approach to supporting employee wellbeing. Suncha is passionate about equipping people with tools and strategies they can immediately use to manage stress\, navigate challenges\, and create healthier balance in their work and lives. \nRegister now
URL:https://csshsa.ca/training/conversations-that-inspire-change-part-2-february-19/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2026/01/Conversations_That_Inspire_Change_PT2_Eventbrite_FEB_19_2026-scaled-e1767996044586.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/conversations-that-inspire-change-part-2-february-19/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20260115T120000
DTEND;TZID=America/Vancouver:20260115T130000
DTSTAMP:20260602T010650
CREATED:20251208T220025Z
LAST-MODIFIED:20251208T220025Z
UID:10000085-1768478400-1768482000@csshsa.ca
SUMMARY:Conversations That Inspire Change: Part 1 - January 15
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\n\n\nHelping conversations can be a powerful turning point\, yet they can also feel drained when the balance between supporting others and protecting your own energy isn’t clear. This engaging one-hour session introduces Motivational Interviewing (MI)\, a collaborative communication style that inspires clients to explore change while allowing you to set healthy boundaries and sustain your energy. \n\n\n\n\nIn this session\, you’ll explore the Spirit of Motivational Interviewing\, the guiding mindset that fosters trust\, respect\, and collaboration. You’ll also dive into the essential communication skills of OARS: Open Questions\, Affirmations\, Reflections\, and Summaries. Through practical examples\, you’ll see what MI looks and sounds like in action and leave with tools you can immediately apply to navigate ambivalence and strengthen motivation for change. \n\n\n\n\nThis is the first in a two-part series on Motivational Interviewing\, though it can also be attended as a stand-alone session. \n\n\n\n\nBy the end of this session\, participants will be able to: \n\n\n\n\n\nExplain the Spirit of Motivational Interviewing and how it strengthens both client engagement and helper well-being.\nIdentify the core OARS skills—Open Questions\, Affirmations\, Reflections\, and Summaries—and describe their purpose in guiding conversations about change.\nApply basic MI techniques to respond to ambivalence and encourage motivation for change.\nRecognize how MI skills sound and feel in practice and reflect on how they can make conversations more collaborative and energizing.\n\n\n\n\n\n\n\n\n\n\n\n\nAbout the presenter\n\nSuncha Satney is a Registered Clinical Counselor with extensive experience in mental health and workplace wellness. Drawing on her background in Community Social Services as both a frontline worker and wellness educator\, she brings a practical\, down-to-earth approach to supporting employee wellbeing. Suncha is passionate about equipping people with tools and strategies they can immediately use to manage stress\, navigate challenges\, and create healthier balance in their work and lives. \nRegister now
URL:https://csshsa.ca/training/conversations-that-inspire-change-part-1-january-15/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/12/Conversations_That_Inspire_Change_PT1_Eventbrite_JAN_15_2025-scaled-e1765231180829.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/conversations-that-inspire-change-part-1-january-15/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20260114T100000
DTEND;TZID=America/Vancouver:20260114T130000
DTSTAMP:20260602T010650
CREATED:20251208T214239Z
LAST-MODIFIED:20251208T214239Z
UID:10000084-1768384800-1768395600@csshsa.ca
SUMMARY:OHS for Leaders – Virtual Instructor-led Session (Part 2) - January 14
DESCRIPTION:Course Overview\nThis virtual course is Part 2 of the OHS for Leaders Certificate\, following the completion of required self-paced module on the CSSHSA Learning Centre. It is designed for supervisors\, managers\, directors\, and senior leaders in the Social Services Sector who are responsible for workplace health and safety oversight. \nThrough this interactive\, instructor-led session\, participants will deepen their understanding of health and safety leadership and gain practical tools to support a safe and healthy workplace. \nWhat You’ll Learn\nBy the end of this virtual course\, you will be able to: \n\nUnderstand your role and responsibilities in workplace health and safety\nCollaborate effectively with key stakeholders\nIntegrate health and safety practices into your day-to-day work\nAccess tools and resources to support safety leadership\n\nThis course is free for all CSSHSA member organizations. \nIf you haven’t completed Part 1 of this course (self-paced online portion)\, please email training@csshsa.ca to request access.
URL:https://csshsa.ca/training/ohs-for-leaders-virtual-instructor-led-session-part-2-january-14/
CATEGORIES:Virtual,Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/06/LMS-Course-Graphics-OHS-for-Leaders.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/ohs-for-leaders-virtual-instructor-led-session-part-2-january-14/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251210T120000
DTEND;TZID=America/Vancouver:20251210T130000
DTSTAMP:20260602T010650
CREATED:20251020T190140Z
LAST-MODIFIED:20251218T232152Z
UID:10000073-1765368000-1765371600@csshsa.ca
SUMMARY:Mindfulness Practices for Building Resilience
DESCRIPTION:For Community Social Services\n\n\n\n\nFrontline and community-based work is rewarding but often exhausting—especially with ongoing challenges like the opioid crisis\, increasing mental health needs\, and the lasting effects of the pandemic. In this session\, Brian shares his personal story of recovery\, and how mindfulness became a vital tool in his healing. \nYou’ll explore how mindfulness supports well-being\, the neuroscience behind how it works\, and some of its real-world limitations. Together\, we’ll try simple mindfulness practices\, discuss how to apply them in everyday settings\, and explore how they can strengthen team resilience and reduce burnout. You’ll also receive resources to help you\, and your team build or refresh skills that support long-term sustainability in your work. \nLearning Objectives:\nBy the end of this session\, participants will be able to: \n\nUnderstand how mindfulness impacts the brain and nervous system and recognize both its benefits and limitations.\nPractice and reflect on mindfulness techniques that can be used individually or with teams in high-stress settings.\nDistinguish between formal and everyday mindfulness and how to apply both to worker safety\, emotional regulation\, and therapeutic presence.\nIdentify resources and strategies to support sustainable personal and team care.\n\nAbout the presenter\nBrian Dean Williams is a registered clinical counsellor and approved clinical supervisor. Brian has worked on the frontlines for 28 years with folks struggling with mental health\, substance use\, housing\, and marginalization. He has worked in the downtown eastside in Vancouver\, and in small First Nations (Indigenous) communities. Brian’s main modalities are narrative therapy and Buddhist psychology\, although he also draws from other collaborative forms of counselling and community work. He has taught at Correctional Services of Canada\, Raincity Housing\, Vancouver Coastal Health\, the Kitasoo Xai’xais First Nation\, and many more. Brian lives on the traditional unceded territories of the shíshálh Nation with his wife and three kids\, where he loves mountain biking\, playing hockey / basketball\, and singing with his community. www.briandeanwilliams.com \nWatch Now
URL:https://csshsa.ca/training/mindfulness-practices-for-building-resilience/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/10/Mindfulness_Practices_Eventbrite_DEC_10_2025-e1766100103775.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/mindfulness-practices-for-building-resilience/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251126T100000
DTEND;TZID=America/Vancouver:20251126T113000
DTSTAMP:20260602T010650
CREATED:20251020T201815Z
LAST-MODIFIED:20251112T183723Z
UID:10000081-1764151200-1764156600@csshsa.ca
SUMMARY:Working Alone and In Isolation in Social Services - November 26
DESCRIPTION:Join us for an informative webinar focused on the safety and well-being of individuals who work alone. Learn about WorkSafeBC’s OHS Regulation Section on Working Alone and in Isolation\, including definitions\, responsibilities\, and response requirements. We’ll explore the hazards of working alone\, both physical and psychosocial and share mental health strategies for staying resilient on the job. Gain insights into best practices through an overview of an effective working alone program\, featuring real-world examples and solutions to common challenges. Plus\, discover services and resources available through CSSHSA\, including safety tools and support options. Whether you’re a worker\, supervisor\, or employer\, this session provides practical knowledge to help keep solo workers safe. \nSpeakers\nKori Gryschuk | WorkSafeBC \nIndustry & Program Specialist\, Prevention Programs and Services \nPrevention Programs and Services (formerly OHS Consultation and Education Services) serves the workers and employers of BC by positively influencing health and safety behaviours and through OHS consultation and education with industry associations\, labour organizations\, health and safety associations\, OHS programs and services\, funded partnerships\, and credentialing programs. \nTherese Barrozo | CSSHSA \nEngagement & Wellness Coordinator \nTherese is an Engagement & Wellness Coordinator with a background in psychology and project management. She brings trauma-informed\, client-centered expertise to health and safety in social services\, supporting workers facing mental health challenges and workplace risks. She’s passionate about creating inclusive environments through collaboration and meaningful\, practical tools. \nTigran Bajgoric | CSSHSA \nCEO  \nTigran brings extensive senior management\, healthcare\, and occupational health and safety experience to the role. He has a comprehensive background in organizational health and safety culture\, significant experience leading complex provincial projects\, and management of multi-disciplinary teams. \nHe is passionate about growth mindset\, collaborative leadership\, and helping organization achieve optimal health\, safety and wellness culture. \nIn his spare time\, he loves coaching fencing\, spending time with his family\, and traveling around BC and beyond. \nNatalia Rohraff | Coast Mental Health \nHealth & Safety Manager \nNatalia Rohraff is the Health and Safety Manager at Coast Mental Health (CMH). With a background in Management and Organizational Studies from Western University\, she has a strong focus on human resources\, labor relations\, and organizational psychology. Natalia joined CMH in 2020 and has since led the development of innovative safety programs across over 50 sites. Her leadership has resulted in CMH receiving multiple safety awards\, including Canada’s Safest Employers in both the Public and Non-Profit Sectors. Passionate about proactive safety\, Natalia’s work bridges strategic planning with frontline realities to protect and empower workers.
URL:https://csshsa.ca/training/working-alone-and-in-isolation-in-social-services-november-26/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/10/webinar-banner-2-2.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/working-alone-and-in-isolation-in-social-services-november-26/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251119T120000
DTEND;TZID=America/Vancouver:20251119T130000
DTSTAMP:20260602T010650
CREATED:20251020T185232Z
LAST-MODIFIED:20251120T223057Z
UID:10000072-1763553600-1763557200@csshsa.ca
SUMMARY:Balancing Leadership and Frontline Realities
DESCRIPTION:Balancing the delivery of meaningful\, client-centred services with the financial and contractual realities of today’s social service sector is an ongoing challenge. Agencies are expected to do more with less\, all while maintaining high standards of care and accountability. \nA unique tension arises when frontline professionals\, known for their dedication to clients\, are promoted into management roles — often without formal training in leadership\, financial oversight\, or strategic resource management. As a result\, new managers may struggle to align their passion for service with the organizational demands of sustainability. \nThis webinar explores the paradox of leadership in community-based social services and introduces practical strategies for bridging the gap. Participants will learn key skills required for new managers\, including effective resource allocation\, administrative oversight\, and how to professionally develop and support their teams — all while keeping clients at the heart of their practice. \nBy the end of this webinar\, participants will be able to:\n\nIdentify the challenges involved in balancing the double bottom line of client-centered care and financial sustainability in social services.\nDefine the key roles and core competencies essential for effective middle management in community-based organizations.\nRecognize how the parallel processes of the quality assurance cycle and the client service cycle impact overall organizational performance.\n\nAbout our presenter:\nWith over 30 years of experience in the community-based social services sector\, Chris Burt brings a deep and diverse understanding of the field from frontline work in staffed homes and hospital systems to outreach\, child welfare\, therapeutic services\, family counselling\, and parenting education. For the past 15 years\, he has held senior leadership roles and currently serve as the Executive Director of a dynamic social service agency with more than 500 employees. \nHis academic background includes a master’s degree in counselling psychology and a postgraduate credential in Organizational Leadership. Chris is passionate about building resilient teams\, fostering psychologically safe workplaces\, and driving meaningful\, person-centered service delivery across systems.
URL:https://csshsa.ca/training/balancing-leadership-and-frontline-realities/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/10/Balancing_Leadership_Eventbrite_NOV_19_2025-small-1-e1763677847517.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/balancing-leadership-and-frontline-realities/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251022T120000
DTEND;TZID=America/Vancouver:20251022T130000
DTSTAMP:20260602T010650
CREATED:20251007T223549Z
LAST-MODIFIED:20251120T222832Z
UID:10000070-1761134400-1761138000@csshsa.ca
SUMMARY:Brief Narrative Interventions in Outreach and Crisis Settings
DESCRIPTION:Frontline and healthcare workers regularly encounter clients facing deeply rooted challenges like substance use\, mental illness\, and trauma. Under pressure\, even the most ethical and skilled professionals may unknowingly fall into blame-based thinking\, which can damage trust and reduce the effectiveness of care. \n\n\n\n\nThis webinar offers a practical\, strengths-based alternative: narrative therapy’s concept of externalization\, which teaches us to separate the person from the problem. Drawing on real-world examples\, Brian will show you how to apply this approach in your daily practice—building stronger\, more collaborative relationships with clients and improving health outcomes. \n\n\n\n\nBy the end of this webinar\, participants will be able to:\n\n\n\n\n\nDescribe the core principles of narrative therapy\, including the concept of externalization.\nApply the externalization technique to real-world healthcare and outreach scenarios.\nStrengthen therapeutic relationships by shifting from a blame-based lens to a collaborative\, client-centered approach.\nRecognize how narrative therapy can support ethical\, strengths-based responses to complex challenges like substance use\, depression\, and the opioid crisis.\n\n\n\n\n\nAbout the presenter\n\n\n\n\nBrian Dean Williams is a registered clinical counsellor and approved clinical supervisor. Brian has worked on the frontlines for 28 years with folks struggling with mental health\, substance use\, housing\, and marginalization. He has worked in the downtown eastside in Vancouver\, and in small First Nations (Indigenous) communities. Brian’s main modalities are narrative therapy and Buddhist psychology\, although he also draws from other collaborative forms of counselling and community work. He has taught at Correctional Services of Canada\, Raincity Housing\, Vancouver Coastal Health\, the Kitasoo Xai’xais First Nation\, and many more. Brian lives on the traditional unceded territories of the shíshálh Nation with his wife and three kids\, where he loves mountain biking\, playing hockey / basketball\, and singing with his community. www.briandeanwilliams.com \n\nWebinar Recording: Brief Narrative Interventions in Outreach and Crisis Settings – People Working 
URL:https://csshsa.ca/training/brief-narrative-interventions-in-outreach-and-crisis-settings/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/10/Brief_Narrative_Interventions_Post-Event_X_FB_LinkedIn_FB-Event_OCT_22_2024-Copy.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/brief-narrative-interventions-in-outreach-and-crisis-settings/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250924T120000
DTEND;TZID=America/Vancouver:20250924T130000
DTSTAMP:20260602T010650
CREATED:20250813T184919Z
LAST-MODIFIED:20251120T222725Z
UID:10000065-1758715200-1758718800@csshsa.ca
SUMMARY:Strength-Based Supervision: Empowering Staff Growth - September 24
DESCRIPTION:Supervising employees who provide direct support services to their communities is a challenging role. ‘Front line’ service personnel are expected to meet administrative\, legislative\, practice\, and ethical standards while also accommodating the unique needs of their clients. Effective supervision attends to the dual role of ensuring that the community and its partners are receiving services that meet many high standards\, while supporting each practitioner to deliver effective support to their clients. This seminar outlines key strategies for supervisors to support their employees to meet these at times conflicting priorities\, so they feel empowered and not simply monitored. \n\n\n\n\nBy the end of this webinar\, participants will be able to: \n\n\n\n\n\nApply effective administrative oversight and service supervision practices to enhance accountability and professional fulfillment among the individuals they supervise.\nUtilize strategies to navigate the tension between procedural compliance (“doing things the right way”) and ethical practice (“doing the right thing”) in real-world scenarios.\n\n\n\n\n\nAbout our presenter: \nWith over 30 years of experience in the community-based social services sector\, Chris Burt brings a deep and diverse understanding of the field\, spanning frontline work in staffed homes and hospital systems\, as well as outreach\, child welfare\, therapeutic services\, family counselling\, and parenting education. For the past 15 years\, he has held senior leadership roles and currently serves as the Executive Director of a dynamic social service agency with more than 500 employees. His academic background includes a master’s degree in counselling psychology and a postgraduate credential in Organizational Leadership. Chris is passionate about building resilient teams\, fostering psychologically safe workplaces\, and driving meaningful\, person-centered service delivery across systems. \n\nWebinar Recording: Strength-Based Supervision: Empowering Staff Growth
URL:https://csshsa.ca/training/strength-based-supervision-empowering-staff-growth-september-24/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/08/Strength-Based_Supervision_LinkedIn-Event_CSS-HSA-Web_SEPT_24_2025-small-size-1.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/strength-based-supervision-empowering-staff-growth-september-24/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250916T100000
DTEND;TZID=America/Vancouver:20250916T110000
DTSTAMP:20260602T010650
CREATED:20250806T003745Z
LAST-MODIFIED:20250806T005222Z
UID:10000058-1758016800-1758020400@csshsa.ca
SUMMARY:WorkSafeBC CSSHSA 2026 Rate Information Webinar - September 16
DESCRIPTION:Join us for an insightful webinar where our expert speakers will explore key topics affecting health and safety practices in Community Social Services workplaces. The session will feature a comprehensive presentation\, followed by a live Q&A\, covering the following: \n\nThe current financial state of the workers’ compensation system\nRecent changes to rates and classifications\nHow employers can influence their rates through improved health and safety practices\nTime-loss claims statistics for Classification Units 766007\, 760010\, and 766017 in alignment with CSSHSA\nValuable WorkSafeBC resources and tools available to you\n\nThis webinar will provide essential insights and practical information to help you navigate the workers’ compensation system\, enhance safety practices\, and potentially lower your organization’s costs. \nDon’t miss out on the opportunity to have your questions answered live by industry experts! \nSpeakers \nCrista Burke (she/her/hers) \nManager\, Class and Rate Modification Program – WorkSafeBC \nThe Class and Rate team works closely with our senior leaders\, our actuarial team and others at WorkSafeBC to deliver fair and equitable rates to industries in BC while ensuring the classification structure evolves with the industries in BC. \nKori Gryschuk (she/her/hers) \nIndustry & Program Specialist\, Prevention Programs and Services – WorkSafeBC \nPrevention Programs and Services (formerly OHS Consultation and Education Services) serves the workers and employers of BC by positively influencing health and safety behaviours and through OHS consultation and education with industry associations\, labour organizations\, health and safety associations\, OHS programs and services\, funded partnerships\, and credentialing programs.
URL:https://csshsa.ca/training/worksafebc-csshsa-2026-rate-information-webinar-september-16/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://csshsa.ca/wp-content/uploads/2025/08/webinar-banner_smaller-size.jpg
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/worksafebc-csshsa-2026-rate-information-webinar-september-16/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250827T120000
DTEND;TZID=America/Vancouver:20250827T130000
DTSTAMP:20260602T010650
CREATED:20250630T184559Z
LAST-MODIFIED:20251120T225111Z
UID:10000042-1756296000-1756299600@csshsa.ca
SUMMARY:Preventing Workplace Bullying Through Psychological Safety - Aug 27
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\nWorkplace bullying can have serious consequences for employee well-being\, team dynamics\, and overall organizational health. This webinar will explore what bullying looks like in the workplace\, how to recognize its various forms\, and identify common predictors. \n\n\n\nParticipants will gain insight into the impact of bullying on psychological safety\, and learn proactive\, organization-wide strategies to foster a respectful\, inclusive\, and psychologically safe work environment.\n\n\nDesigned for leaders\, HR professionals\, and employees\, this session empowers participants to contribute to a workplace culture grounded in mutual respect and psychological safety.\n\n\n\n\n\n\n\n\nSpeakers\n\nTherese Barrozo \nCommunity Engagement & Research Analyst – Community Social Services Health and Safety Association \n\nTherese is a social services professional with five years of experience in the non-profit sector\, with a focus on community engagement and program development. She has led several health and safety initiatives aimed at promoting safe\, supportive\, and psychologically healthy workplaces.  Therese holds a degree in Psychology with a minor in Law and Society\, along with a certificate in Applied Project Management. She is also a certified CMHA Psychological Health and Safety Advisor\, Mental Health First Aid Facilitator\, and Wellness Exchange Facilitator.  She is passionate about empowering individuals and fostering safer work
URL:https://csshsa.ca/training/preventing-workplace-bullying-through-psychological-safety-aug-27/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/06/Preventing_bullying_AUG_27_2025_X_FB_LinkedIn_Post_Event-1-e1763678356926.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/preventing-workplace-bullying-through-psychological-safety-aug-27/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250723T120000
DTEND;TZID=America/Vancouver:20250723T130000
DTSTAMP:20260602T010650
CREATED:20250707T214338Z
LAST-MODIFIED:20251120T223303Z
UID:10000049-1753272000-1753275600@csshsa.ca
SUMMARY:Recovery: a Personal Account From the Front Lines – July 23
DESCRIPTION:Brian Dean Williams brings years of frontline experience supporting individuals with mental health and substance use challenges. Like many in this field\, his early career took a personal toll—leading him to face his own struggles with stress and moral injury. \n\n\n\n\nIn this session\, Brian offers a heartfelt and honest account of that journey: the challenges he faced\, how his work intersected with his personal struggles\, and the path he took toward healing. His story is one of resilience\, insight\, and hope—for himself and for other frontline workers navigating similar experiences. \n\n\n\n\nIn the second half of the session\, Brian will share practical strategies that have supported not only his own recovery but also the well-being of dozens of frontline workers he’s guided through therapy\, clinical supervision\, workshops\, and retreats. He’ll introduce a compassionate framework to understand the full spectrum of substance use and offer tools to respond skillfully—whether supporting ourselves or others. \n\n\n\n\nLearning Outcomes: \n\n\n\n\nBy the end of this session\, participants will be able to: \n\n\n\n\n\nRecognize the unique risks that frontline service workers face in developing problematic substance use\nIdentify early warning signs that may indicate personal struggles with substance use\nDevelop a deeper understanding of the spectrum of substance use and learn how to respond skillfully and compassionately—both to themselves and others\nBecome familiar with practical resources and evidence-informed models for addressing problematic substance use\n\n\n\n\n\nAbout the presenter \n\n\n\n\nBrian Dean Williams is a registered clinical counsellor and approved clinical supervisor. Brian has worked on the frontlines for 28 years with folks struggling with mental health\, substance use\, housing\, and marginalization. He has worked in the downtown eastside in Vancouver\, and in small First Nations (Indigenous) communities. Brian’s main modalities are narrative therapy and Buddhist psychology\, although he also draws from other collaborative forms of counselling and community work. He has taught at Correctional Services of Canada\, Raincity Housing\, Vancouver Coastal Health\, the Kitasoo Xai’xais First Nation\, and many more. Brian lives on the traditional unceded territories of the shíshálh Nation with his wife and three kids\, where he loves mountain biking\, playing hockey / basketball\, and singing with his community. www.briandeanwilliams.com
URL:https://csshsa.ca/training/substance-use-recovery-a-personal-account-from-the-front-lines-july-23/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/Recovery_X_FB_LinkedIn_FB-Event_JUL_23_2024-small-size-e1763677974929.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/substance-use-recovery-a-personal-account-from-the-front-lines-july-23/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250709T120000
DTEND;TZID=America/Vancouver:20250709T130000
DTSTAMP:20260602T010650
CREATED:20250604T212736Z
LAST-MODIFIED:20251120T223432Z
UID:10000033-1752062400-1752066000@csshsa.ca
SUMMARY:Increasing Emotional Intelligence at Work - July 9
DESCRIPTION:For Community Social Services\n\n\n\n\nEmotional intelligence is the ability to recognize\, understand\, and manage our own emotions\, while also being attuned to the emotions of others. In high-stress environments\, developing this skill can improve communication\, strengthen relationships\, and foster healthier workplaces. This interactive webinar offers practical tools and insights to help participants explore their emotional triggers\, better understand the role of emotions in behaviour\, and respond thoughtfully to emotional cues in others. \n\n\n\n\n\nBy the end of this session\, participants will be able to: \n\n\n\n\n\nIdentify own emotional triggers and understand how this influence behaviour.\nDescribe the key functions of emotions and their role in decision-making and communication.\nReflect on how behaviours may signal underlying emotional experiences.\nApply strategies to respond more effectively to the emotions of others in the workplace.
URL:https://csshsa.ca/training/increasing-emotional-intelligence-at-work-july-9/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/06/Emotional_Intelligence_JULY_9_2025_X_FB_LinkedIn-1024x538-1-e1763678066135.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/increasing-emotional-intelligence-at-work-july-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250619T120000
DTEND;TZID=America/Vancouver:20250619T130000
DTSTAMP:20260602T010650
CREATED:20250604T212933Z
LAST-MODIFIED:20250716T204426Z
UID:10000034-1750334400-1750338000@csshsa.ca
SUMMARY:Setting Healthy Boundaries for a Resilient Workplace
DESCRIPTION:For Community Social Services\n\n\n\n\nMaintaining professional boundaries is the cornerstone of a respectful\, productive\, and psychologically safe work environment. In this engaging and interactive session\, we’ll dive into the importance of professional boundaries\, explore the differences between personal and professional relationships\, and understand how they impact workplace dynamics. \n\n\n\n\nThrough real-world examples\, scenario-based activities\, and thought-provoking discussions\, you’ll learn to recognize the signs of unhealthy boundaries—such as over-involvement\, micromanaging\, and favoritism. You’ll also gain practical strategies and tools to establish and maintain clear\, respectful limits that foster healthier working relationships. \n\n\n\n\nWhether you’re a leader\, manager\, or team member\, this session will empower you to navigate workplace interactions with confidence\, creating a more balanced and collaborative environment for everyone. \n\n\n\n\nBy the end of this session\, participants will be able to: \n\n\n\n\n\nDefine professional boundaries and explain their significance in fostering a respectful\, productive\, and psychologically safe work environment.\nDifferentiate between personal and professional relationships and identify how boundaries impact workplace dynamics.\nIdentify at least three signs of unhealthy boundaries (e.g.\, over-involvement\, micromanaging\, favoritism) through real-world examples and scenario-based activities.\nDevelop and apply two practical strategies to establish and maintain clear\, respectful boundaries in workplace relationships.\nDemonstrate confidence in navigating workplace interactions by participating in discussions and applying tools learned during the session.\n\n\nAbout the speaker \nSuncha Satney is a Workplace Psychological Health and Safety Consultant at CSSHSA. She is passionate about guiding organizations in creating environments where people feel their best and do their best work. With many years of experience in Community Social Services as a frontline worker and mental health provider\, she brings awareness\, education\, and strategies to support workplace mental health within the sector. She is a CMHA Certified Psychological Health and Safety Advisor. \nPresentation slides \nSetting Healthy Boundaries
URL:https://csshsa.ca/training/setting-healthy-boundaries-for-a-resilient-workplace/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://csshsa.ca/wp-content/uploads/2025/06/Setting-Healthy-Boundaries-_JUNE_19_2025_2025-04-17_You-tube.jpg
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://www.youtube.com/watch?v=5qTAK2r_Mfg&t=2891s
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250206T120000
DTEND;TZID=America/Vancouver:20250206T130000
DTSTAMP:20260602T010650
CREATED:20250702T210436Z
LAST-MODIFIED:20250716T204748Z
UID:10000045-1738843200-1738846800@csshsa.ca
SUMMARY:Creating a Culture of Care - February 6
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\n\n\nJoin us for an insightful one-hour webinar focused on two valuable resources designed to enhance mental health outcomes and foster a psychologically safe workplace in the Community Social Services (CSS) sector. In this session\, participants will gain an understanding of psychological health and safety\, why it’s critical for organizational well-being\, and how they can utilize the Community Social Services Health and Safety Association’s (CSSHSA) Wellness Exchange Program and the Pulse Check tool to support their teams. This webinar will equip you with practical tools to create a more resilient\, supportive environment for employees across the sector. \n\n\n\n\nBy the end of this webinar\, participants will be able to: \n\n\n\n\n\nUnderstand the CSSHSA Wellness Exchange Program and how it provides tools\, resources\, and support to enhance well-being and professional resilience for employees in the Community Social Services sector.\nIdentify the benefits of the Pulse Check tool for leaders\, including how it can help assess organizational psychosocial health and safety\, and identify gaps and areas for improvement.\nApply insights from the Wellness Exchange Program to foster mental health\, well-being\, and resilience within teams.\nEvaluate current practices for supporting employee mental health and well-being and use the Pulse Check tool to make data-driven decisions for improvement.\nIntegrate the Wellness Exchange Program and Pulse Check tool as key components of your organizational toolkit to create a supportive and healthy workplace environment.\n\n\n\n\n\n\n\n\n\nSpeaker\n\nSuncha Satney is a Workplace Psychological Health and Safety Consultant at CSSHSA. She is passionate about guiding organizations in creating environments where people feel their best and do their best work. With many years of experience in Community Social Services as a frontline worker and Clinical Counselor\, she brings awareness\, education\, and strategies to support workplace mental health within the sector. She is a CMHA Certified Psychological Health and Safety Advisor. \nPresentation slides\nCreating a Culture of Care
URL:https://csshsa.ca/training/creating-a-culture-of-care-february-6/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/Creating_a_Culture_of_Care_YouTube_FEB_6_2024-4.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/creating-a-culture-of-care-february-6/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250115T120000
DTEND;TZID=America/Vancouver:20250115T130000
DTSTAMP:20260602T010650
CREATED:20250702T205539Z
LAST-MODIFIED:20251120T223652Z
UID:10000043-1736942400-1736946000@csshsa.ca
SUMMARY:Strategies for Coping with Anxiety - January 15
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\nThis webinar is tailored for professionals in the Community Social Services sector looking to deepen their understanding of anxiety and gain practical strategies for coping. Whether you’re a frontline worker or a manager\, this session will provide valuable insights into the nature and function of anxiety\, as well as evidence-based\, easy-to-apply techniques for managing it. Join us to explore ways to support yourself and others in navigating anxiety\, both within the workplace and beyond. \n\n\n\n\nBy the end of this webinar\, participants will be able to: \n\n\n\n\n\nUnderstand what anxiety is and how it impacts us mentally and physically.\nRecognize the distinction between normal anxiety and anxiety disorders.\nApply the Cognitive Model to understand the connection between thoughts\, emotions\, and behaviors.\nImplement practical\, easy-to-use strategies for managing anxiety\, including mindfulness and grounding techniques.\nIdentify common challenges in managing anxiety in both personal and professional contexts.\n\n\n\n\n\n\n\nSpeaker\n\nSuncha Satney is a Workplace Psychological Health and Safety Consultant at CSSHSA. She is passionate about guiding organizations in creating environments where people feel their best and do their best work. With many years of experience in Community Social Services as a frontline worker and Clinical Counselor\, she brings awareness\, education\, and strategies to support workplace mental health within the sector. She is a CMHA Certified Psychological Health and Safety Advisor. \nPresentation slides \nStrategies for Coping With Anxiety
URL:https://csshsa.ca/training/strategies-for-coping-with-anxiety-january-15/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/Strategies_for_Coping_With_Anxiety_Post-Event_X_FB_LinkedIn_FB-Event_JAN_15_2024-1-e1763678179190.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/strategies-for-coping-with-anxiety-january-15/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20241210T120000
DTEND;TZID=America/Vancouver:20241210T130000
DTSTAMP:20260602T010650
CREATED:20250702T212337Z
LAST-MODIFIED:20250716T205235Z
UID:10000046-1733832000-1733835600@csshsa.ca
SUMMARY:Strategies for Coping with the Winter Blues - December 10
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\n\n\nJoin us for an engaging one-hour webinar designed to help you navigate the challenges of the winter months. We’ll work on individualized activity plans that align with your core values and support overall well-being. You’ll leave with actionable strategies help increase enjoyment and resilience during the shorter colder days. \n\n\n\n\n\nDistinguish between the Winter Blues and Seasonal Affective Disorder (SAD)\, identifying the key differences and symptoms of each.\nExamine how thoughts\, feelings\, and behaviors influence our mood and well-being during the winter months.\nGain practical knowledge of behavior activation and activity monitoring as tools for managing mood and enhancing mental health.\n\n\n\n\n\n\n\n\n\nSpeaker\n\nSuncha Satney is a Workplace Psychological Health and Safety Consultant at CSSHSA. She is passionate about guiding organizations in creating environments where people feel their best and do their best work. With many years of experience in Community Social Services as a frontline worker and Clinical Counselor\, she brings awareness\, education\, and strategies to support workplace mental health within the sector. She is a CMHA Certified Psychological Health and Safety Advisor. \nPresentation slides \nStrategies for Coping With The Winter Blues
URL:https://csshsa.ca/training/strategies-for-coping-with-the-winter-blues-december-10/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/small-size-for-LMS.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/strategies-for-coping-with-the-winter-blues-december-10/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20241120T120000
DTEND;TZID=America/Vancouver:20241120T130000
DTSTAMP:20260602T010650
CREATED:20250702T213956Z
LAST-MODIFIED:20250716T205435Z
UID:10000047-1732104000-1732107600@csshsa.ca
SUMMARY:Recognizing Burnout & Building Resilience - November 20
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\n\n\nFeeling stressed and overwhelmed at work? Most people identify their workplace as a major contributor to stress. In this informative one-hour webinar\, we’ll discuss workplace stress and burnout and how we can protect ourselves and support our colleagues with workplace stress and building resilience. \n\n\n\n\n\nLearn what burnout is and isn’t and how to notice risk factors leading to it\nLearn ways to cope with stress and build resilience\nLearn how best support coworkers when experiencing burnout\n\nPresentation slides \nRecognizing Burnout and Resilience
URL:https://csshsa.ca/training/recognizing-burnout-building-resilience-november-20/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/small-size-for-Website.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/recognizing-burnout-building-resilience-november-20/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20241015T120000
DTEND;TZID=America/Vancouver:20241015T130000
DTSTAMP:20260602T010650
CREATED:20250702T214616Z
LAST-MODIFIED:20250716T205608Z
UID:10000048-1728993600-1728997200@csshsa.ca
SUMMARY:Building a Culture of Recognition - October 15
DESCRIPTION:For Community Social Services\n\n\n\n\n\nIn this engaging one-hour session\, Suncha Satney will dive into the pivotal role that recognition and rewards play in fostering a psychologically safe workplace. This interactive webinar is designed to equip you with the tools to develop an effective recognition system that resonates with your organization’s core values.\n\n\n\n\n\n\n\n\nDiscover both formal and informal recognition strategies that have proven successful across various organizations.\nLearn how to make low-cost recognitions more impactful by adding a personal touch and discuss the critical role manager’s play in implementing these practices.\nShare your experiences and learn from others in a collaborative environment.\n\n\n\n\n\n\n\nSpeaker\n\nSuncha Satney is a Workplace Psychological Health and Safety Consultant at CSSHSA. She is passionate about guiding organizations in creating environments where people feel their best and do their best work. With many years of experience in Community Social Services as a frontline worker and mental health provider\, she brings awareness\, education\, and strategies to support workplace mental health within the sector. She is a CMHA Certified Psychological Health and Safety Advisor. \nPresentation slides \nBuilding a Culture of Recognition
URL:https://csshsa.ca/training/building-a-culture-of-recognition-october-15/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/small-size-for-website-1.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/building-a-culture-of-recognition-october-15/
END:VEVENT
END:VCALENDAR