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CREATED:20250806T003745Z
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UID:10000058-1758016800-1758020400@csshsa.ca
SUMMARY:WorkSafeBC CSSHSA 2026 Rate Information Webinar - September 16
DESCRIPTION:Join us for an insightful webinar where our expert speakers will explore key topics affecting health and safety practices in Community Social Services workplaces. The session will feature a comprehensive presentation\, followed by a live Q&A\, covering the following: \n\nThe current financial state of the workers’ compensation system\nRecent changes to rates and classifications\nHow employers can influence their rates through improved health and safety practices\nTime-loss claims statistics for Classification Units 766007\, 760010\, and 766017 in alignment with CSSHSA\nValuable WorkSafeBC resources and tools available to you\n\nThis webinar will provide essential insights and practical information to help you navigate the workers’ compensation system\, enhance safety practices\, and potentially lower your organization’s costs. \nDon’t miss out on the opportunity to have your questions answered live by industry experts! \nSpeakers \nCrista Burke (she/her/hers) \nManager\, Class and Rate Modification Program – WorkSafeBC \nThe Class and Rate team works closely with our senior leaders\, our actuarial team and others at WorkSafeBC to deliver fair and equitable rates to industries in BC while ensuring the classification structure evolves with the industries in BC. \nKori Gryschuk (she/her/hers) \nIndustry & Program Specialist\, Prevention Programs and Services – WorkSafeBC \nPrevention Programs and Services (formerly OHS Consultation and Education Services) serves the workers and employers of BC by positively influencing health and safety behaviours and through OHS consultation and education with industry associations\, labour organizations\, health and safety associations\, OHS programs and services\, funded partnerships\, and credentialing programs.
URL:https://csshsa.ca/training/worksafebc-csshsa-2026-rate-information-webinar-september-16/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://csshsa.ca/wp-content/uploads/2025/08/webinar-banner_smaller-size.jpg
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/worksafebc-csshsa-2026-rate-information-webinar-september-16/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250827T120000
DTEND;TZID=America/Vancouver:20250827T130000
DTSTAMP:20260602T015454
CREATED:20250630T184559Z
LAST-MODIFIED:20251120T225111Z
UID:10000042-1756296000-1756299600@csshsa.ca
SUMMARY:Preventing Workplace Bullying Through Psychological Safety - Aug 27
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\nWorkplace bullying can have serious consequences for employee well-being\, team dynamics\, and overall organizational health. This webinar will explore what bullying looks like in the workplace\, how to recognize its various forms\, and identify common predictors. \n\n\n\nParticipants will gain insight into the impact of bullying on psychological safety\, and learn proactive\, organization-wide strategies to foster a respectful\, inclusive\, and psychologically safe work environment.\n\n\nDesigned for leaders\, HR professionals\, and employees\, this session empowers participants to contribute to a workplace culture grounded in mutual respect and psychological safety.\n\n\n\n\n\n\n\n\nSpeakers\n\nTherese Barrozo \nCommunity Engagement & Research Analyst – Community Social Services Health and Safety Association \n\nTherese is a social services professional with five years of experience in the non-profit sector\, with a focus on community engagement and program development. She has led several health and safety initiatives aimed at promoting safe\, supportive\, and psychologically healthy workplaces.  Therese holds a degree in Psychology with a minor in Law and Society\, along with a certificate in Applied Project Management. She is also a certified CMHA Psychological Health and Safety Advisor\, Mental Health First Aid Facilitator\, and Wellness Exchange Facilitator.  She is passionate about empowering individuals and fostering safer work
URL:https://csshsa.ca/training/preventing-workplace-bullying-through-psychological-safety-aug-27/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/06/Preventing_bullying_AUG_27_2025_X_FB_LinkedIn_Post_Event-1-e1763678356926.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/preventing-workplace-bullying-through-psychological-safety-aug-27/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250723T120000
DTEND;TZID=America/Vancouver:20250723T130000
DTSTAMP:20260602T015454
CREATED:20250707T214338Z
LAST-MODIFIED:20251120T223303Z
UID:10000049-1753272000-1753275600@csshsa.ca
SUMMARY:Recovery: a Personal Account From the Front Lines – July 23
DESCRIPTION:Brian Dean Williams brings years of frontline experience supporting individuals with mental health and substance use challenges. Like many in this field\, his early career took a personal toll—leading him to face his own struggles with stress and moral injury. \n\n\n\n\nIn this session\, Brian offers a heartfelt and honest account of that journey: the challenges he faced\, how his work intersected with his personal struggles\, and the path he took toward healing. His story is one of resilience\, insight\, and hope—for himself and for other frontline workers navigating similar experiences. \n\n\n\n\nIn the second half of the session\, Brian will share practical strategies that have supported not only his own recovery but also the well-being of dozens of frontline workers he’s guided through therapy\, clinical supervision\, workshops\, and retreats. He’ll introduce a compassionate framework to understand the full spectrum of substance use and offer tools to respond skillfully—whether supporting ourselves or others. \n\n\n\n\nLearning Outcomes: \n\n\n\n\nBy the end of this session\, participants will be able to: \n\n\n\n\n\nRecognize the unique risks that frontline service workers face in developing problematic substance use\nIdentify early warning signs that may indicate personal struggles with substance use\nDevelop a deeper understanding of the spectrum of substance use and learn how to respond skillfully and compassionately—both to themselves and others\nBecome familiar with practical resources and evidence-informed models for addressing problematic substance use\n\n\n\n\n\nAbout the presenter \n\n\n\n\nBrian Dean Williams is a registered clinical counsellor and approved clinical supervisor. Brian has worked on the frontlines for 28 years with folks struggling with mental health\, substance use\, housing\, and marginalization. He has worked in the downtown eastside in Vancouver\, and in small First Nations (Indigenous) communities. Brian’s main modalities are narrative therapy and Buddhist psychology\, although he also draws from other collaborative forms of counselling and community work. He has taught at Correctional Services of Canada\, Raincity Housing\, Vancouver Coastal Health\, the Kitasoo Xai’xais First Nation\, and many more. Brian lives on the traditional unceded territories of the shíshálh Nation with his wife and three kids\, where he loves mountain biking\, playing hockey / basketball\, and singing with his community. www.briandeanwilliams.com
URL:https://csshsa.ca/training/substance-use-recovery-a-personal-account-from-the-front-lines-july-23/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/Recovery_X_FB_LinkedIn_FB-Event_JUL_23_2024-small-size-e1763677974929.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/substance-use-recovery-a-personal-account-from-the-front-lines-july-23/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250709T120000
DTEND;TZID=America/Vancouver:20250709T130000
DTSTAMP:20260602T015454
CREATED:20250604T212736Z
LAST-MODIFIED:20251120T223432Z
UID:10000033-1752062400-1752066000@csshsa.ca
SUMMARY:Increasing Emotional Intelligence at Work - July 9
DESCRIPTION:For Community Social Services\n\n\n\n\nEmotional intelligence is the ability to recognize\, understand\, and manage our own emotions\, while also being attuned to the emotions of others. In high-stress environments\, developing this skill can improve communication\, strengthen relationships\, and foster healthier workplaces. This interactive webinar offers practical tools and insights to help participants explore their emotional triggers\, better understand the role of emotions in behaviour\, and respond thoughtfully to emotional cues in others. \n\n\n\n\n\nBy the end of this session\, participants will be able to: \n\n\n\n\n\nIdentify own emotional triggers and understand how this influence behaviour.\nDescribe the key functions of emotions and their role in decision-making and communication.\nReflect on how behaviours may signal underlying emotional experiences.\nApply strategies to respond more effectively to the emotions of others in the workplace.
URL:https://csshsa.ca/training/increasing-emotional-intelligence-at-work-july-9/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/06/Emotional_Intelligence_JULY_9_2025_X_FB_LinkedIn-1024x538-1-e1763678066135.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/increasing-emotional-intelligence-at-work-july-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250619T120000
DTEND;TZID=America/Vancouver:20250619T130000
DTSTAMP:20260602T015454
CREATED:20250604T212933Z
LAST-MODIFIED:20250716T204426Z
UID:10000034-1750334400-1750338000@csshsa.ca
SUMMARY:Setting Healthy Boundaries for a Resilient Workplace
DESCRIPTION:For Community Social Services\n\n\n\n\nMaintaining professional boundaries is the cornerstone of a respectful\, productive\, and psychologically safe work environment. In this engaging and interactive session\, we’ll dive into the importance of professional boundaries\, explore the differences between personal and professional relationships\, and understand how they impact workplace dynamics. \n\n\n\n\nThrough real-world examples\, scenario-based activities\, and thought-provoking discussions\, you’ll learn to recognize the signs of unhealthy boundaries—such as over-involvement\, micromanaging\, and favoritism. You’ll also gain practical strategies and tools to establish and maintain clear\, respectful limits that foster healthier working relationships. \n\n\n\n\nWhether you’re a leader\, manager\, or team member\, this session will empower you to navigate workplace interactions with confidence\, creating a more balanced and collaborative environment for everyone. \n\n\n\n\nBy the end of this session\, participants will be able to: \n\n\n\n\n\nDefine professional boundaries and explain their significance in fostering a respectful\, productive\, and psychologically safe work environment.\nDifferentiate between personal and professional relationships and identify how boundaries impact workplace dynamics.\nIdentify at least three signs of unhealthy boundaries (e.g.\, over-involvement\, micromanaging\, favoritism) through real-world examples and scenario-based activities.\nDevelop and apply two practical strategies to establish and maintain clear\, respectful boundaries in workplace relationships.\nDemonstrate confidence in navigating workplace interactions by participating in discussions and applying tools learned during the session.\n\n\nAbout the speaker \nSuncha Satney is a Workplace Psychological Health and Safety Consultant at CSSHSA. She is passionate about guiding organizations in creating environments where people feel their best and do their best work. With many years of experience in Community Social Services as a frontline worker and mental health provider\, she brings awareness\, education\, and strategies to support workplace mental health within the sector. She is a CMHA Certified Psychological Health and Safety Advisor. \nPresentation slides \nSetting Healthy Boundaries
URL:https://csshsa.ca/training/setting-healthy-boundaries-for-a-resilient-workplace/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://csshsa.ca/wp-content/uploads/2025/06/Setting-Healthy-Boundaries-_JUNE_19_2025_2025-04-17_You-tube.jpg
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://www.youtube.com/watch?v=5qTAK2r_Mfg&t=2891s
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250206T120000
DTEND;TZID=America/Vancouver:20250206T130000
DTSTAMP:20260602T015454
CREATED:20250702T210436Z
LAST-MODIFIED:20250716T204748Z
UID:10000045-1738843200-1738846800@csshsa.ca
SUMMARY:Creating a Culture of Care - February 6
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\n\n\nJoin us for an insightful one-hour webinar focused on two valuable resources designed to enhance mental health outcomes and foster a psychologically safe workplace in the Community Social Services (CSS) sector. In this session\, participants will gain an understanding of psychological health and safety\, why it’s critical for organizational well-being\, and how they can utilize the Community Social Services Health and Safety Association’s (CSSHSA) Wellness Exchange Program and the Pulse Check tool to support their teams. This webinar will equip you with practical tools to create a more resilient\, supportive environment for employees across the sector. \n\n\n\n\nBy the end of this webinar\, participants will be able to: \n\n\n\n\n\nUnderstand the CSSHSA Wellness Exchange Program and how it provides tools\, resources\, and support to enhance well-being and professional resilience for employees in the Community Social Services sector.\nIdentify the benefits of the Pulse Check tool for leaders\, including how it can help assess organizational psychosocial health and safety\, and identify gaps and areas for improvement.\nApply insights from the Wellness Exchange Program to foster mental health\, well-being\, and resilience within teams.\nEvaluate current practices for supporting employee mental health and well-being and use the Pulse Check tool to make data-driven decisions for improvement.\nIntegrate the Wellness Exchange Program and Pulse Check tool as key components of your organizational toolkit to create a supportive and healthy workplace environment.\n\n\n\n\n\n\n\n\n\nSpeaker\n\nSuncha Satney is a Workplace Psychological Health and Safety Consultant at CSSHSA. She is passionate about guiding organizations in creating environments where people feel their best and do their best work. With many years of experience in Community Social Services as a frontline worker and Clinical Counselor\, she brings awareness\, education\, and strategies to support workplace mental health within the sector. She is a CMHA Certified Psychological Health and Safety Advisor. \nPresentation slides\nCreating a Culture of Care
URL:https://csshsa.ca/training/creating-a-culture-of-care-february-6/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/Creating_a_Culture_of_Care_YouTube_FEB_6_2024-4.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/creating-a-culture-of-care-february-6/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20250115T120000
DTEND;TZID=America/Vancouver:20250115T130000
DTSTAMP:20260602T015454
CREATED:20250702T205539Z
LAST-MODIFIED:20251120T223652Z
UID:10000043-1736942400-1736946000@csshsa.ca
SUMMARY:Strategies for Coping with Anxiety - January 15
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\nThis webinar is tailored for professionals in the Community Social Services sector looking to deepen their understanding of anxiety and gain practical strategies for coping. Whether you’re a frontline worker or a manager\, this session will provide valuable insights into the nature and function of anxiety\, as well as evidence-based\, easy-to-apply techniques for managing it. Join us to explore ways to support yourself and others in navigating anxiety\, both within the workplace and beyond. \n\n\n\n\nBy the end of this webinar\, participants will be able to: \n\n\n\n\n\nUnderstand what anxiety is and how it impacts us mentally and physically.\nRecognize the distinction between normal anxiety and anxiety disorders.\nApply the Cognitive Model to understand the connection between thoughts\, emotions\, and behaviors.\nImplement practical\, easy-to-use strategies for managing anxiety\, including mindfulness and grounding techniques.\nIdentify common challenges in managing anxiety in both personal and professional contexts.\n\n\n\n\n\n\n\nSpeaker\n\nSuncha Satney is a Workplace Psychological Health and Safety Consultant at CSSHSA. She is passionate about guiding organizations in creating environments where people feel their best and do their best work. With many years of experience in Community Social Services as a frontline worker and Clinical Counselor\, she brings awareness\, education\, and strategies to support workplace mental health within the sector. She is a CMHA Certified Psychological Health and Safety Advisor. \nPresentation slides \nStrategies for Coping With Anxiety
URL:https://csshsa.ca/training/strategies-for-coping-with-anxiety-january-15/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/Strategies_for_Coping_With_Anxiety_Post-Event_X_FB_LinkedIn_FB-Event_JAN_15_2024-1-e1763678179190.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/strategies-for-coping-with-anxiety-january-15/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20241210T120000
DTEND;TZID=America/Vancouver:20241210T130000
DTSTAMP:20260602T015454
CREATED:20250702T212337Z
LAST-MODIFIED:20250716T205235Z
UID:10000046-1733832000-1733835600@csshsa.ca
SUMMARY:Strategies for Coping with the Winter Blues - December 10
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\n\n\nJoin us for an engaging one-hour webinar designed to help you navigate the challenges of the winter months. We’ll work on individualized activity plans that align with your core values and support overall well-being. You’ll leave with actionable strategies help increase enjoyment and resilience during the shorter colder days. \n\n\n\n\n\nDistinguish between the Winter Blues and Seasonal Affective Disorder (SAD)\, identifying the key differences and symptoms of each.\nExamine how thoughts\, feelings\, and behaviors influence our mood and well-being during the winter months.\nGain practical knowledge of behavior activation and activity monitoring as tools for managing mood and enhancing mental health.\n\n\n\n\n\n\n\n\n\nSpeaker\n\nSuncha Satney is a Workplace Psychological Health and Safety Consultant at CSSHSA. She is passionate about guiding organizations in creating environments where people feel their best and do their best work. With many years of experience in Community Social Services as a frontline worker and Clinical Counselor\, she brings awareness\, education\, and strategies to support workplace mental health within the sector. She is a CMHA Certified Psychological Health and Safety Advisor. \nPresentation slides \nStrategies for Coping With The Winter Blues
URL:https://csshsa.ca/training/strategies-for-coping-with-the-winter-blues-december-10/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/small-size-for-LMS.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/strategies-for-coping-with-the-winter-blues-december-10/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20241120T120000
DTEND;TZID=America/Vancouver:20241120T130000
DTSTAMP:20260602T015454
CREATED:20250702T213956Z
LAST-MODIFIED:20250716T205435Z
UID:10000047-1732104000-1732107600@csshsa.ca
SUMMARY:Recognizing Burnout & Building Resilience - November 20
DESCRIPTION:For Community Social Services\n\n\n\n\n\n\n\n\nFeeling stressed and overwhelmed at work? Most people identify their workplace as a major contributor to stress. In this informative one-hour webinar\, we’ll discuss workplace stress and burnout and how we can protect ourselves and support our colleagues with workplace stress and building resilience. \n\n\n\n\n\nLearn what burnout is and isn’t and how to notice risk factors leading to it\nLearn ways to cope with stress and build resilience\nLearn how best support coworkers when experiencing burnout\n\nPresentation slides \nRecognizing Burnout and Resilience
URL:https://csshsa.ca/training/recognizing-burnout-building-resilience-november-20/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/small-size-for-Website.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/recognizing-burnout-building-resilience-november-20/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20241015T120000
DTEND;TZID=America/Vancouver:20241015T130000
DTSTAMP:20260602T015454
CREATED:20250702T214616Z
LAST-MODIFIED:20250716T205608Z
UID:10000048-1728993600-1728997200@csshsa.ca
SUMMARY:Building a Culture of Recognition - October 15
DESCRIPTION:For Community Social Services\n\n\n\n\n\nIn this engaging one-hour session\, Suncha Satney will dive into the pivotal role that recognition and rewards play in fostering a psychologically safe workplace. This interactive webinar is designed to equip you with the tools to develop an effective recognition system that resonates with your organization’s core values.\n\n\n\n\n\n\n\n\nDiscover both formal and informal recognition strategies that have proven successful across various organizations.\nLearn how to make low-cost recognitions more impactful by adding a personal touch and discuss the critical role manager’s play in implementing these practices.\nShare your experiences and learn from others in a collaborative environment.\n\n\n\n\n\n\n\nSpeaker\n\nSuncha Satney is a Workplace Psychological Health and Safety Consultant at CSSHSA. She is passionate about guiding organizations in creating environments where people feel their best and do their best work. With many years of experience in Community Social Services as a frontline worker and mental health provider\, she brings awareness\, education\, and strategies to support workplace mental health within the sector. She is a CMHA Certified Psychological Health and Safety Advisor. \nPresentation slides \nBuilding a Culture of Recognition
URL:https://csshsa.ca/training/building-a-culture-of-recognition-october-15/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/07/small-size-for-website-1.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
LOCATION:https://csshsa.ca/training/building-a-culture-of-recognition-october-15/
END:VEVENT
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