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DTSTART;TZID=America/Vancouver:20251105T083000
DTEND;TZID=America/Vancouver:20251105T153000
DTSTAMP:20251029T201025Z
CREATED:20250822T195832Z
LAST-MODIFIED:20251029T201025Z
UID:10000066-1762331400-1762356600@csshsa.ca
SUMMARY:Incident Investigations - November 5th
DESCRIPTION:Join us to gain the essential knowledge and practical skills needed to effectively investigate workplace incidents. This course explores how to identify contributing factors and root causes\, collect evidence\, conduct interviews\, and implement corrective actions to prevent similar incidents in the future. \nWhy take this course? \nThis Incident Investigation course is ideal for JOHSC members\, supervisors\, and managers who are responsible for responding to workplace incidents as part of a broader health and safety program. Whether you’re new to the role or looking to deepen your expertise\, this course will help you: \n\nRespond confidently and effectively to workplace incidents\nIdentify and analyze root causes and contributing factors\nConduct trauma-informed interviews\nDocument findings clearly and accurately\nRecommend and implement meaningful corrective actions\n\nLearning Objectives \nBy the end of this course\, participants will be able to: \n\nFollow a workplace incident investigation policy and procedures\nDefine roles and responsibilities in an investigation\nDemonstrate the six steps of an effective incident investigation\nComplete and use incident investigation templates (e.g.\, EIIR)\nAnalyze root causes and document results\nRecommend appropriate corrective actions\nUnderstand and apply Trauma and Violence-Informed Approaches in interviews\n\nCourse Length: 6 hours \nCourse certificate is provided through CSSHSA Learning Centre. \nCancellation and rebooking policy \nIf you are unable to attend the course\, please provide at least three (3) business days’ notice prior to the course date to receive a full refund or rebook at no additional cost. \nCancellation terms are as follows: \n\n3 or more business days’ notice – eligible for a full refund or complimentary rebooking\nLess than 3 business days’ notice – a $50 + GST rebooking fee will apply\n\nCancellations must be submitted by email to training@csshsa.ca. \nImportant Note: A minimum of 8 participants is required for the training to proceed. If fewer than 8 participants are confirmed 3 days prior to the session\, the course will be rescheduled and participants will be notified. \nLunch Information \nPlease note that lunch is not provided. Participants are encouraged to bring their own lunch or take advantage of the many nearby dining options.
URL:https://csshsa.ca/training/incident-investigations-november-5th/
LOCATION:Woodland Room – Renfrew Centre\, Renfrew Centre 300–2889 E. 12th Avenue\, Vancouver\, BC\, Canada
CATEGORIES:In-person
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/08/LMS-Course-Graphics-Incident-Investigations.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251118T100000
DTEND;TZID=America/Vancouver:20251118T113000
DTSTAMP:20251119T184645Z
CREATED:20251020T195540Z
LAST-MODIFIED:20251119T184645Z
UID:10000079-1763460000-1763465400@csshsa.ca
SUMMARY:Community of Practice: Return-to-Work Programs in Social Services
DESCRIPTION:Join us for an engaging Community of Practice meeting on Return to Work Programs in Social Services in BC. This session will provide a collaborative space for professionals across the sector to come together\, guided by OHS and PHS Advisors\, to explore challenges and solutions related to supporting employees returning to work after injury\, illness\, or extended leave. \nThrough small breakout discussions\, you’ll have the opportunity to connect with peers and dive into key issues such as building supportive return-to-work cultures\, addressing both physical and psychological safety\, and navigating accommodations in complex work environments. Your insights and lived experiences are vital as we identify practical strategies that work on the ground. \nAt the end of the session\, we’ll reconvene as a group to share key takeaways and reflect on opportunities for continued learning and improvement across the sector. \nWhether you’re supporting staff through the return-to-work process or working to strengthen policies and practices in your organization\, this meeting is designed to equip you with fresh perspectives\, helpful tools\, and a strong professional network. \nIf you’re responsible for health and safety within a social service organization\, this is a valuable opportunity to engage with like-minded professionals and contribute to advancing safe and sustainable return-to-work practices in your community. \nPlease note: This meeting is exclusive to health and safety professionals in the following WorkSafeBC Classification Units: \n\n766007 – Counselling or Social Services (not elsewhere specified)\n766010 – Life and Job Skills Training\n766017 – Residential Social Service Facility
URL:https://csshsa.ca/training/community-of-practice-return-to-work-programs-in-social-services/
LOCATION:https://csshsa.ca/training/community-of-practice-return-to-work-programs-in-social-services/
CATEGORIES:Virtual
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/08/LMS-Course-Graphics-Community-of-Practice.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251119T083000
DTEND;TZID=America/Vancouver:20251119T163000
DTSTAMP:20260323T231217Z
CREATED:20250912T195530Z
LAST-MODIFIED:20260323T231217Z
UID:10000068-1763541000-1763569800@csshsa.ca
SUMMARY:Introduction to JOHSC - November 19 - Victoria
DESCRIPTION:This one-day (8-hour\, in-person) course covers the essentials for all new health and safety committee members and serves as an introduction to Joint Occupational Health and Safety Committees. \nLearning objectives: \n\nOutline your role and scope as a JOHSC member\nName sections of WSBC regulation\, guidelines\, and Workers Compensation Act relevant to JOHSC members\nDescribe the role of the JOHSC member in the work refusal process\nExamine the role of JOHSC members in workplace inspections\, incident investigation\, hazard identification and risk assessment\n\nThis course meets WorkSafeBC OHS Regulatory requirements (Section 3.27). \nTopics covered in the course: \n\nThe structure of health and safety in British Columbia\nRoles and Responsibilities\nHealth and Safety Rights\nWhat is expected of a health and safety committee?\nRoles and Responsibilities\nDuties and Functions\nCommittee Terms of Reference\nCommittee Evaluations\nHazard identification\, risk assessment and control\nErgonomics\, is it an issue?\nPsychological wellness: why do we need to talk about this?\nInspections\nInvestigations\n\nCourse Instructor: \nJackie Lee\, OHS Advisor\, CSSHSA \nCourse Length: 8 hours \nCourse certificate is provided through CSSHSA Learning Centre. \nCancellation policy:\nIf you are unable to attend this course\, you must give CSSHSA a minimum of 3 business days notice (prior to the course date) to qualify for a full refund or rebooking without penalty. Cancellation terms are as follows: notice of 3 or more business days = rebook without penalty\, less than 3 days notice = $50 + GST to rebook\, \nLunch is not provided. Bring your own lunch or choose from a multitude of options nearby. \nCancellation and rebooking policy: \nIf you are unable to attend the course\, please provide at least three (3) business days’ notice prior to the course date to receive a full refund or rebook at no additional cost. \nCancellation terms are as follows: \n\n3 or more business days’ notice – eligible for a full refund or complimentary rebooking\nLess than 3 business days’ notice – a $50 + GST rebooking fee will apply\n\nCancellations must be submitted by email to training@csshsa.ca. \nImportant Note: A minimum of 8 participants is required for the training to proceed. If fewer than 8 participants are confirmed 3 days prior to the session\, the course will be rescheduled and participants will be notified. \nLunch Information \nPlease note that lunch is not provided. Participants are encouraged to bring their own lunch or take advantage of the many nearby dining options.
URL:https://csshsa.ca/training/introduction-to-johsc-november-19-victoria/
LOCATION:Victoria\, 915 Fort Street\, Victoria\, British Columbia\, Canada
CATEGORIES:In-person
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/06/LMS-Course-Graphics-JOSHC.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251119T120000
DTEND;TZID=America/Vancouver:20251119T130000
DTSTAMP:20260605T153038Z
CREATED:20251020T185232Z
LAST-MODIFIED:20260605T153038Z
UID:10000072-1763553600-1763557200@csshsa.ca
SUMMARY:Balancing Leadership and Frontline Realities
DESCRIPTION:Balancing the delivery of meaningful\, client-centred services with the financial and contractual realities of today’s social service sector is an ongoing challenge. Agencies are expected to do more with less\, all while maintaining high standards of care and accountability. \nA unique tension arises when frontline professionals\, known for their dedication to clients\, are promoted into management roles — often without formal training in leadership\, financial oversight\, or strategic resource management. As a result\, new managers may struggle to align their passion for service with the organizational demands of sustainability. \nThis webinar explores the paradox of leadership in community-based social services and introduces practical strategies for bridging the gap. Participants will learn key skills required for new managers\, including effective resource allocation\, administrative oversight\, and how to professionally develop and support their teams — all while keeping clients at the heart of their practice. \nBy the end of this webinar\, participants will be able to:\n\nIdentify the challenges involved in balancing the double bottom line of client-centered care and financial sustainability in social services.\nDefine the key roles and core competencies essential for effective middle management in community-based organizations.\nRecognize how the parallel processes of the quality assurance cycle and the client service cycle impact overall organizational performance.\n\nAbout our presenter:\nWith over 30 years of experience in the community-based social services sector\, Chris Burt brings a deep and diverse understanding of the field from frontline work in staffed homes and hospital systems to outreach\, child welfare\, therapeutic services\, family counselling\, and parenting education. For the past 15 years\, he has held senior leadership roles and currently serve as the Executive Director of a dynamic social service agency with more than 500 employees. \nHis academic background includes a master’s degree in counselling psychology and a postgraduate credential in Organizational Leadership. Chris is passionate about building resilient teams\, fostering psychologically safe workplaces\, and driving meaningful\, person-centered service delivery across systems. \n\nWatch Now
URL:https://csshsa.ca/training/balancing-leadership-and-frontline-realities/
LOCATION:https://csshsa.ca/training/balancing-leadership-and-frontline-realities/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/10/Balancing_Leadership_Eventbrite_NOV_19_2025-small-1-e1763677847517.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251120T090000
DTEND;TZID=America/Vancouver:20251120T160000
DTSTAMP:20251118T161504Z
CREATED:20250912T200623Z
LAST-MODIFIED:20251118T161504Z
UID:10000069-1763629200-1763654400@csshsa.ca
SUMMARY:Mental Health First Aid - November 20 - Victoria
DESCRIPTION:Join us for a transformative full-day workshop designed to equip you with the essential skills and confidence to support mental health in yourself and others. The MHFA Essentials course offers practical knowledge to help you recognize\, respond\, and intervene in mental health challenges\, from everyday signs of stress to crisis situations. \nThis course\, delivered over 7 hours with breaks\, is perfect for individuals wanting to learn how to support those experiencing mental health struggles\, while also enhancing their own mental well-being. Whether you’re a workplace leader\, community volunteer\, or just someone passionate about mental health advocacy\, this course will deepen your understanding of mental health\, reduce stigma\, and build a strong foundation in supportive communication. \nThroughout the course\, participants will learn how to: \n\nRecognize mental health changes: Understand the differences between mental health\, mental illness\, and mental health conditions. Learn to spot signs of declining mental health across its continuum.\nRespond to mental health crises: Master the ALGES framework to apply empathy\, reassurance\, and appropriate responses in real-world scenarios\, including crisis situations like suicidal thoughts.\nSupport others with respect: Practice effective communication techniques that challenge mental health stigma and emphasize recovery-oriented support.\nSelf-care strategies: Discover essential self-care practices to maintain your own mental health while helping others.\n\nBy the end of the course\, you’ll be empowered to provide mental health support to those in need and take proactive steps to care for your own mental health. \nImportant Note: A minimum of 8 participants is required for the training to proceed. If fewer than 8 participants are confirmed 48 hours prior to the session\, the course will be rescheduled in accordance with MHCC’s group size policy. \nCancellation Policy: \nCancellations must be submitted via email (training@csshsa.ca) at least 5 business days before the scheduled course to receive a refund or reschedule. \nLate cancellations or no-shows are not eligible for refunds or rescheduling.
URL:https://csshsa.ca/training/mental-health-first-aid-november-20-victoria/
LOCATION:Harbour Room\, 722 Cormorant Street\,\, Victoria\, BC\, V8W 1P8\, Canada
CATEGORIES:In-person
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/08/LMS-Course-Graphics-Mental-Health-First-Aid.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251121T110000
DTEND;TZID=America/Vancouver:20251121T120000
DTSTAMP:20251020T193438Z
CREATED:20251020T193438Z
LAST-MODIFIED:20251020T193438Z
UID:10000077-1763722800-1763726400@csshsa.ca
SUMMARY:CSSHSA Learning Centre - Training Webinar - November 21
DESCRIPTION:This informative training webinar is designed to help CSSHSA member organization representatives gain a clear\, practical understanding of the CSSHSA Learning Centre. \nThe session will start with an introduction to CSSHSA\, highlighting the organization’s mission\, services\, and how its training programs can benefit participating organizations. It will then cover the platform’s core features\, coordinator permissions\, and strategies for supporting training and development. By the end\, attendees will be equipped to confidently navigate the Learning Centre\, assign relevant courses\, track learner progress\, and make the most of the available resources. \nIf your organization is interested in using the CSSHSA Learning Centre and accessing free Health and Safety courses\, it is essential that a representative\, preferably your training coordinator\, attend this webinar. \nRegister below to secure your spot and ensure your team is ready to make the most of everything the platform has to offer.
URL:https://csshsa.ca/training/csshsa-learning-centre-training-webinar-november-21/
LOCATION:https://csshsa.ca/training/csshsa-learning-centre-training-webinar-november-21/
CATEGORIES:Virtual
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/09/LMS-Course-Graphics-Learning-Centre-Webinar.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251125T100000
DTEND;TZID=America/Vancouver:20251125T130000
DTSTAMP:20251121T222815Z
CREATED:20250813T183628Z
LAST-MODIFIED:20251121T222815Z
UID:10000064-1764064800-1764075600@csshsa.ca
SUMMARY:OHS for Leaders – Virtual Instructor-led Session (Part 2) - November 25
DESCRIPTION:Course Overview\nThis virtual course is Part 2 of the OHS for Leaders Certificate\, following the completion of required self-paced module on the CSSHSA Learning Centre. It is designed for supervisors\, managers\, directors\, and senior leaders in the Social Services Sector who are responsible for workplace health and safety oversight. \nThrough this interactive\, instructor-led session\, participants will deepen their understanding of health and safety leadership and gain practical tools to support a safe and healthy workplace. \nWhat You’ll Learn\nBy the end of this virtual course\, you will be able to: \n\nUnderstand your role and responsibilities in workplace health and safety\nCollaborate effectively with key stakeholders\nIntegrate health and safety practices into your day-to-day work\nAccess tools and resources to support safety leadership\n\nThis course is free for all CSSHSA member organizations. \nIf you haven’t completed Part 1 of this course (self-paced online portion)\, please email training@csshsa.ca to request access.
URL:https://csshsa.ca/training/ohs-for-leaders-virtual-instructor-led-session-part-2-november-25/
LOCATION:https://csshsa.ca/training/ohs-for-leaders-virtual-instructor-led-session-part-2-november-25/
CATEGORIES:Virtual
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/06/LMS-Course-Graphics-OHS-for-Leaders.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251126T100000
DTEND;TZID=America/Vancouver:20251126T113000
DTSTAMP:20251112T183723Z
CREATED:20251020T201815Z
LAST-MODIFIED:20251112T183723Z
UID:10000081-1764151200-1764156600@csshsa.ca
SUMMARY:Working Alone and In Isolation in Social Services - November 26
DESCRIPTION:Join us for an informative webinar focused on the safety and well-being of individuals who work alone. Learn about WorkSafeBC’s OHS Regulation Section on Working Alone and in Isolation\, including definitions\, responsibilities\, and response requirements. We’ll explore the hazards of working alone\, both physical and psychosocial and share mental health strategies for staying resilient on the job. Gain insights into best practices through an overview of an effective working alone program\, featuring real-world examples and solutions to common challenges. Plus\, discover services and resources available through CSSHSA\, including safety tools and support options. Whether you’re a worker\, supervisor\, or employer\, this session provides practical knowledge to help keep solo workers safe. \nSpeakers\nKori Gryschuk | WorkSafeBC \nIndustry & Program Specialist\, Prevention Programs and Services \nPrevention Programs and Services (formerly OHS Consultation and Education Services) serves the workers and employers of BC by positively influencing health and safety behaviours and through OHS consultation and education with industry associations\, labour organizations\, health and safety associations\, OHS programs and services\, funded partnerships\, and credentialing programs. \nTherese Barrozo | CSSHSA \nEngagement & Wellness Coordinator \nTherese is an Engagement & Wellness Coordinator with a background in psychology and project management. She brings trauma-informed\, client-centered expertise to health and safety in social services\, supporting workers facing mental health challenges and workplace risks. She’s passionate about creating inclusive environments through collaboration and meaningful\, practical tools. \nTigran Bajgoric | CSSHSA \nCEO  \nTigran brings extensive senior management\, healthcare\, and occupational health and safety experience to the role. He has a comprehensive background in organizational health and safety culture\, significant experience leading complex provincial projects\, and management of multi-disciplinary teams. \nHe is passionate about growth mindset\, collaborative leadership\, and helping organization achieve optimal health\, safety and wellness culture. \nIn his spare time\, he loves coaching fencing\, spending time with his family\, and traveling around BC and beyond. \nNatalia Rohraff | Coast Mental Health \nHealth & Safety Manager \nNatalia Rohraff is the Health and Safety Manager at Coast Mental Health (CMH). With a background in Management and Organizational Studies from Western University\, she has a strong focus on human resources\, labor relations\, and organizational psychology. Natalia joined CMH in 2020 and has since led the development of innovative safety programs across over 50 sites. Her leadership has resulted in CMH receiving multiple safety awards\, including Canada’s Safest Employers in both the Public and Non-Profit Sectors. Passionate about proactive safety\, Natalia’s work bridges strategic planning with frontline realities to protect and empower workers.
URL:https://csshsa.ca/training/working-alone-and-in-isolation-in-social-services-november-26/
LOCATION:https://csshsa.ca/training/working-alone-and-in-isolation-in-social-services-november-26/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/10/webinar-banner-2-2.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20251127T093000
DTEND;TZID=America/Vancouver:20251127T153000
DTSTAMP:20251212T225934Z
CREATED:20251127T193833Z
LAST-MODIFIED:20251212T225934Z
UID:10000082-1764235800-1764257400@csshsa.ca
SUMMARY:Incident Investigations - Nov 27th & Dec 9th - S.U.C.C.E.S.S.
DESCRIPTION:Join us to gain the essential knowledge and practical skills needed to effectively investigate workplace incidents. This course explores how to identify contributing factors and root causes\, collect evidence\, conduct interviews\, and implement corrective actions to prevent similar incidents in the future. \nWhy take this course? \nThis Incident Investigation course is ideal for JOHSC members\, supervisors\, and managers who are responsible for responding to workplace incidents as part of a broader health and safety program. Whether you’re new to the role or looking to deepen your expertise\, this course will help you: \n\nRespond confidently and effectively to workplace incidents\nIdentify and analyze root causes and contributing factors\nConduct trauma-informed interviews\nDocument findings clearly and accurately\nRecommend and implement meaningful corrective actions\n\nLearning Objectives \nBy the end of this course\, participants will be able to: \n\nFollow a workplace incident investigation policy and procedures\nDefine roles and responsibilities in an investigation\nDemonstrate the six steps of an effective incident investigation\nComplete and use incident investigation templates (e.g.\, EIIR)\nAnalyze root causes and document results\nRecommend appropriate corrective actions\nUnderstand and apply Trauma and Violence-Informed Approaches in interviews\n\nCourse Length: 5 hours \nCourse certificate is provided through CSSHSA Learning Centre. \nCancellation and rebooking policy \nIf you are unable to attend the course\, please provide at least three (3) business days’ notice prior to the course date to receive a full refund or rebook at no additional cost. \nCancellation terms are as follows: \n\n3 or more business days’ notice – eligible for a full refund or complimentary rebooking\nLess than 3 business days’ notice – a $50 + GST rebooking fee will apply\n\nCancellations must be submitted by email to training@csshsa.ca. \nImportant Note: A minimum of 8 participants is required for the training to proceed. If fewer than 8 participants are confirmed 3 days prior to the session\, the course will be rescheduled and participants will be notified. \nLunch Information \nPlease note that lunch is not provided. Participants are encouraged to bring their own lunch or take advantage of the many nearby dining options.
URL:https://csshsa.ca/training/incident-investigations-nov-27th-dec-9th-s-u-c-c-e-s-s/
LOCATION:British Columbia
CATEGORIES:In-person
ATTACH;FMTTYPE=image/png:https://csshsa.ca/wp-content/uploads/2025/08/LMS-Course-Graphics-Incident-Investigations.png
ORGANIZER;CN="CSSHSA":MAILTO:healthsafety@csshsa.ca
END:VEVENT
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