Overview

This 2-day (3 hours/day) virtual training course is designed for organizational Return-to-Work (RTW) Coordinators. This course will provide you with the knowledge, tools, and templates to effectively support injured workers and ensure their successful reintegration into the workplace. This course will focus on mental and physical health claims filed with WorkSafeBC, as well as teach a proactive approach to RTW.

Why Take the Return-to-Work Coordinator Training

• Gain practical, hands-on tools to support injured workers through every stage of the return-to-work process.
• Learn real-world strategies to navigate common challenges and promote sustainable return-to-work outcomes.
• Receive expert guidance from experienced facilitators who understand the complexities of workplace recovery.
• Benefit from follow-up coaching to reinforce your learning and apply it effectively on the job.
• Be empowered to help create safer, more supportive workplaces with a lasting impact on successful returns to work.

Learning Objectives

• Apply a proactive approach to RTW and support an injured worker starting from the moment of injury
• Learn how to communicate effectively with WorkSafeBC throughout the return-to-work process, with a focus on supporting mental and physical health claims.
• Identify and provide suitable and/or alternate work that aligns with an injured worker’s functional abilities.
• Implement strategies to maintain the injured worker’s connection to the workplace during recovery.
• Develop, monitor, and adjust effective stay-at-work and return-to-work plans.

Target Audience

For Supervisors, Managers, H&S Professionals, HR Professionals, Disability and Claims Managers

Course Structure

This practical, instructor-led, two-day training equips Return-to-Work Coordinators with the tools, strategies, and expert guidance to support injured workers through every stage of recovery. Learn proactive approaches, effective communication with WorkSafeBC, and real-world planning techniques to foster successful, sustainable returns to work. Includes follow-up coaching and focuses on both physical and mental health claims.

Key topics include:

• The four stages of the RTW process.
• Benefits of early intervention, starting from the time of injury.
• Differences between suitable and alternate duties.
• Categorizing tasks as light, medium, or heavy.
• Creating suitable work offers that match worker abilities.
• Communicating with WorkSafeBC.
• Developing and monitoring stay-at-work/RTW plans.
• Troubleshooting challenges post-return.

Participants will complete self-assessments and have the option to take a quiz. A follow-up coaching session (60-90 minutes) will be scheduled four weeks after the course to review your application of the material and address any questions.