Overview
Incident Investigation course provides participants with the knowledge and skills needed to effectively investigate workplace incidents. It covers key concepts such as identifying contributing factors, root causes, collecting evidence, conducting interviews, and developing effective corrective actions to prevent recurrence of injury.
This course is offered in two formats: a self-paced online option through the CSSHSA Learning Centre and a more in-depth classroom experience.
Incident Investigation – Online
Why Take Incident Investigation Online Course
This Incident Investigation course is designed for JOHSC members, supervisors and managers, looking to understand and actively participate in effective incident investigations as part of a comprehensive health and safety program. Whether you’re new to the sector or an experienced professional aiming to enhance your health and safety expertise, this course will provide the essential knowledge and skills needed to immediately respond to workplace incidents, identify contributing factors and root causes, and recommend and implement appropriate corrective actions. With this information, you will be able to effectively gather, analyze and document findings to help prevent recurrence of similar incidents.
Learning Objectives
- List your key responsibilities when an incident occurs
- Immediate actions to take following an incident
- Identify who should be on your investigation team and communication strategies
- Create an investigation plan with all necessary elements
- Gather evidence, document the scene of an incident and collect background information
- Tell the difference between underlying causes and contributing factors and create corrective action plans
- Complete the report, create action plans with follow up and communicating findings
Course Structure
This course is divided into 7 modules:
- Getting Started
- Assess the Situation
- Assemble the Investigation Team
- Develop the Plan
- Conduct the Investigation
- Analyze Information and Share Findings
- Complete and Follow-up on Your Investigation
Training Format
Self-paced Online
- Duration: 2 hours
- Cost: free for members
- Platform: CSSHSA Learning Center
Incident Investigation – Classroom
Why Take Incident Investigation Classroom Course
This comprehensive Incident Investigation course provides an in-depth look at the principles, practices, and processes essential for conducting effective workplace investigations. Designed for Joint Occupational Health and Safety Committee (JOHSC) members, supervisors, and managers, it goes beyond the fundamentals to equip participants with advanced tools and techniques for uncovering root causes and contributing factors.
Using real-world case studies and practical scenarios, participants will learn how to systematically gather evidence, analyze incidents, and develop corrective actions that prevent recurrence. Whether you’re new to health and safety or an experienced professional looking to strengthen your investigative skills, this course will enhance your ability to lead or support investigations that drive meaningful safety improvements.
Learning Objectives
- Explore workplace incident investigations policy and procedures
- Define roles and responsibilities to conduct an incident investigation
- Demonstrate the six steps of conducting an incident investigation
- Document incident investigation templates and reports (EIIR)
- Analyze and document the root cause of investigation results
- Determine corrective actions identified in the incident investigation
- Gain a broad understanding of Trauma and Violence Informed Approaches, and their benefits in conducting interviews
Training Format
Face-to-Face Training
- Group Size: 8-25 participants
- Duration: 6 hours
- Cost: $100 participant (for members), $150 per participant (for non-members)
- Location: Various
Target Audience
For JOHSC, Supervisors, Managers, Directors, Senior Leadership