Join us to gain the essential knowledge and practical skills needed to effectively investigate workplace incidents. This course explores how to identify contributing factors and root causes, collect evidence, conduct interviews, and implement corrective actions to prevent similar incidents in the future.

Why take this course?

This Incident Investigation course is ideal for JOHSC members, supervisors, and managers who are responsible for responding to workplace incidents as part of a broader health and safety program. Whether you’re new to the role or looking to deepen your expertise, this course will help you:

• Respond confidently and effectively to workplace incidents
• Identify and analyze root causes and contributing factors
• Conduct trauma-informed interviews
• Document findings clearly and accurately
• Recommend and implement meaningful corrective actions

Learning Objectives

By the end of this course, participants will be able to:

• Follow a workplace incident investigation policy and procedures
• Define roles and responsibilities in an investigation
• Demonstrate the six steps of an effective incident investigation
• Complete and use incident investigation templates (e.g., EIIR)
• Analyze root causes and document results
• Recommend appropriate corrective actions
• Understand and apply Trauma and Violence-Informed Approaches in interviews

Course Length: 6 hours

Course certificate is provided through CSSHSA Learning Centre.

Cancellation and rebooking policy

If you are unable to attend the course, please provide at least three (3) business days’ notice prior to the course date to receive a full refund or rebook at no additional cost.

Cancellation terms are as follows:

• 3 or more business days’ notice – eligible for a full refund or complimentary rebooking
• Less than 3 business days’ notice – a $50 + GST rebooking fee will apply

Cancellations must be submitted by email to training@csshsa.ca.

Important Note: A minimum of 8 participants is required for the training to proceed. If fewer than 8 participants are confirmed 3 days prior to the session, the course will be rescheduled and participants will be notified.

Lunch Information

Please note that lunch is not provided. Participants are encouraged to bring their own lunch or take advantage of the many nearby dining options.