Tag: Health and Safety Training

  • Introduction to JOHSC (held in Kelowna) – September 22

    Introduction to JOHSC (held in Kelowna) – September 22

    This one-day (8-hour, in-person) course covers the essentials for all new health and safety committee members and serves as an introduction to Joint Occupational Health and Safety Committees.

    Learning objectives:

    • Outline your role and scope as a JOHSC member
    • Name sections of WSBC regulation, guidelines, and Workers Compensation Act relevant to JOHSC members
    • Describe the role of the JOHSC member in the work refusal process
    • Examine the role of JOHSC members in workplace inspections, incident investigation, hazard identification and risk assessment

    This course meets WorkSafeBC OHS Regulatory requirements (Section 3.27).

    Topics covered in the course:

    • The structure of health and safety in British Columbia
    • Roles and Responsibilities
    • Health and Safety Rights
    • What is expected of a health and safety committee?
    • Roles and Responsibilities
    • Duties and Functions
    • Committee Terms of Reference
    • Committee Evaluations
    • Hazard identification, risk assessment and control
    • Ergonomics, is it an issue?
    • Psychological wellness: why do we need to talk about this?
    • Inspections
    • Investigations

    Course Length: 8 hours

    Course certificate is provided through CSSHSA Learning Centre.

    Cancellation and rebooking policy:

    If you are unable to attend the course, please provide at least five (5) business days’ notice prior to the course date to receive a full refund or rebook at no additional cost.

    Cancellations must be submitted by email to training@csshsa.ca.

    Important Note: A minimum of 8 participants is required for the training to proceed. If fewer than 8 participants are confirmed 3 days prior to the session, the course will be rescheduled and participants will be notified.

    Lunch Information: Please note that lunch is not provided. Participants are encouraged to bring their own lunch or take advantage of the many nearby dining options.

    Training Location: Please note that this session is being hosted at John Howard Society of Okanagan & Kootenay in Kelowna. 

  • Return-to-Work Coordinator Training (Virtual)- September 9-10

    Return-to-Work Coordinator Training (Virtual)- September 9-10

    This two-day, three-hour instructor-led virtual training equips Return-to-Work Coordinators with the tools, strategies, and expert guidance to support injured workers through every stage of recovery. Learn proactive approaches, effective communication with WorkSafeBC, and real-world planning techniques to foster successful, sustainable returns to work.

    Event Dates: 

    Day 1: Sept 9th – 9:00AM – 12:00 PM PST
    Day 2: Sept 10th  – 9:00AM – 12:00 PM PST

    Learning Objectives:

    • Apply a proactive approach to RTW and support an injured worker starting from the moment of injury
    • Learn how to communicate effectively with WorkSafeBC throughout the return-to-work process, with a focus on supporting mental and physical health claims.
    • Identify and provide suitable and/or alternate work that aligns with an injured worker’s functional abilities.
    • Implement strategies to maintain the injured worker’s connection to the workplace during recovery.
    • Develop, monitor, and adjust effective stay-at-work and return-to-work plans.

    Key topics include:

    • The three stages of the RTW process.
    • Benefits of early intervention, starting from the time of injury.
    • Differences between suitable and alternate duties.
    • Categorizing tasks as light, medium, or heavy.
    • Creating suitable work offers that match worker abilities.
    • Communicating with WorkSafeBC.
    • Developing and monitoring stay-at-work/RTW plans.
    • Troubleshooting challenges post-return.

    Participants will complete self-assessments and have the option to take a quiz. A follow-up coaching session (60-90 minutes) will be scheduled four weeks after the course to review your application of the material and address any questions.

    Facilitators:

    • Rachelle Grace, RTW Specialist and Registered Nurse with 20+ years of experience in occupational health, injury management, and consultation services at WorkSafeBC.
    • Heather Miller, BN, RN, RTW Specialist Nurse with over 12 years of experience in injury management and workplace reintegration, currently with WorkSafeBC’s Consultation and Education Services.

    Target Audience:

    • For Supervisors, Managers, H&S Pros Disability and Claims Managers

    This course will provide you with the expertise to manage RTW effectively and create a supportive environment for injured workers. Register today to gain practical skills for RTW success!

    Please note: This course is available to CSSHSA member organizations only. To inquire about membership, please contact us at training@csshsa.ca.

  • Violence Prevention for Social Services Training

    Violence Prevention for Social Services Training

    CSSHSA is pleased to announce the launch of our online, self-paced Violence Prevention for Social Services training, designed to support workplace safety by helping prevent violent incidents and equipping community social services workers with practical violence prevention skills.

    Developed with funding from the BC Government, support from SWITCH BC, and in collaboration with our Advisory Panel and subject matter experts from member organizations and unions, this online course provides workers with the knowledge and skills to recognize, prevent, and respond to verbal and physical violence in the workplace, helping to protect themselves, their colleagues, and the people they support.

    This course marks Phase I of the Violence Prevention Training Initiative. Throughout this year, we will continue collaborating with our Advisory Panel and subject matter experts to develop Phase II, which will focus on instructor-led training, including physical interventions. Our goal is to provide our member organizations across British Columbia with a high-quality alternative to MANDT and NVCI for violence prevention training.

    Does the online Violence Prevention for Social Services training meet WorkSafeBC regulations?
    Yes, this course meets the requirements for violence prevention training in British Columbia when it is combined with training on your organization’s workplace-specific policies and procedures.

    Employers are responsible for ensuring that workers are instructed on the policies, procedures, and practices specific to their workplace. For example, if your organization has procedures related to site access, weapons in the workplace, or responding to violent incidents, you must communicate these procedures to workers and document that the training has been provided.

    Completing the Violence Prevention for Social Services course alone does not satisfy all employer obligations under WorkSafeBC requirements. A WorkSafeBC prevention officer may issue an order under Section 4.30 if an employer cannot demonstrate that workers have also received training on the organization’s workplace-specific violence prevention policies and procedures.

    How often will social service organizations have to complete the course?
    Stay tuned, in the fall, we will work with our Advisory Panel and member organizations to develop risk based recommendations for community social services. Stay tuned as we launch Phase II of violence prevention course development.

    Does the online Violence Prevention for Social Services Training include content and scenarios for social services sector?
    Yes. We worked worked in collaboration with subject matter experts from our member organizations, including union and employers to develop relevant scenarios for a broad range of social service organizations.

    Where do I take the Violence Prevention for Social Services course?
    The online course is available through the CSSHSA Learning Centre for all member organizations. Please follow up Learning Centre Registration process to make this course accessible for all your workers. Future updates to the Learning Centre will allow third-party LMS providers to host the course but this feature is not currently available to member organizations.

    How often will the online Violence Prevention for Social Services training be updated?
    We will review the curriculum regularly and update the curriculum as required in consultation with with employers and unions.

    What about CSSHSA members that follow the HEABC collective agreement, will they have access to this training?
    Last year, the government transferred nearly 40 Supportive Housing Agencies to Community Health. These agencies will soon follow the HEABC collective agreement which specifies that employers take the mandatory Provincial Violence Prevention Curriculum (PVPC). This curriculum was recently updated by SWITCH BC and will be available shortly on the CSSHSA Learning Centre. We recommend that the employers speak with their collective bargaining representative and consider taking the Violence Prevention for Social Services online training as the examples are more suitable for the social services sector than the PVPC online training.

    THANK YOU. CSSHSA wishes to thank our employer and union Advisory Panel members as well as all our working group members that supported us in the development of this curriculum. This work would not be possible without you and the commitments made by our Board and the funding from the Social Services Roundtable.

    For more information about the course, click here.

  • Introduction to JOHSC (held in Vancouver) – September 23

    Introduction to JOHSC (held in Vancouver) – September 23

    This one-day (8-hour, in-person) course covers the essentials for all new health and safety committee members and serves as an introduction to Joint Occupational Health and Safety Committees.

    Learning objectives:

    • Outline your role and scope as a JOHSC member
    • Name sections of WSBC regulation, guidelines, and Workers Compensation Act relevant to JOHSC members
    • Describe the role of the JOHSC member in the work refusal process
    • Examine the role of JOHSC members in workplace inspections, incident investigation, hazard identification and risk assessment

    This course meets WorkSafeBC OHS Regulatory requirements (Section 3.27).

    Topics covered in the course:

    • The structure of health and safety in British Columbia
    • Roles and Responsibilities
    • Health and Safety Rights
    • What is expected of a health and safety committee?
    • Roles and Responsibilities
    • Duties and Functions
    • Committee Terms of Reference
    • Committee Evaluations
    • Hazard identification, risk assessment and control
    • Ergonomics, is it an issue?
    • Psychological wellness: why do we need to talk about this?
    • Inspections
    • Investigations

    Course Instructor(s):

    Jackie Lee, OHS Advisor, CSSHSA

    Course Length: 8 hours

    Course certificate is provided through CSSHSA Learning Centre.

    Cancellation and rebooking policy:

    If you are unable to attend the course, please provide at least five (5) business days’ notice prior to the course date to receive a full refund or rebook at no additional cost.

    Cancellations must be submitted by email to training@csshsa.ca.

    Important Note: A minimum of 8 participants is required for the training to proceed. If fewer than 8 participants are confirmed 3 days prior to the session, the course will be rescheduled and participants will be notified.

    Lunch Information: Please note that lunch is not provided. Participants are encouraged to bring their own lunch or take advantage of the many nearby dining options.

     

  • Introduction to JOHSC – May 27

    Introduction to JOHSC – May 27

    This one-day (8-hour, in-person) course covers the essentials for all new health and safety committee members and serves as an introduction to Joint Occupational Health and Safety Committees.

    Learning objectives:

    • Outline your role and scope as a JOHSC member
    • Name sections of WSBC regulation, guidelines, and Workers Compensation Act relevant to JOHSC members
    • Describe the role of the JOHSC member in the work refusal process
    • Examine the role of JOHSC members in workplace inspections, incident investigation, hazard identification and risk assessment

    This course meets WorkSafeBC OHS Regulatory requirements (Section 3.27).

    Topics covered in the course:

    • The structure of health and safety in British Columbia
    • Roles and Responsibilities
    • Health and Safety Rights
    • What is expected of a health and safety committee?
    • Roles and Responsibilities
    • Duties and Functions
    • Committee Terms of Reference
    • Committee Evaluations
    • Hazard identification, risk assessment and control
    • Ergonomics, is it an issue?
    • Psychological wellness: why do we need to talk about this?
    • Inspections
    • Investigations

    Course Instructor:

    Jackie Lee, OHS Advisor, CSSHSA

    Course Length: 8 hours

    Course certificate is provided through CSSHSA Learning Centre.

    Cancellation and rebooking policy:

    If you are unable to attend the course, please provide at least three (3) business days’ notice prior to the course date to receive a full refund or rebook at no additional cost.

    Cancellation terms are as follows:

    • 3 or more business days’ notice – eligible for a full refund or complimentary rebooking
    • Less than 3 business days’ notice – a $50 + GST rebooking fee will apply

    Cancellations must be submitted by email to training@csshsa.ca.

    Important Note: A minimum of 8 participants is required for the training to proceed. If fewer than 8 participants are confirmed 3 days prior to the session, the course will be rescheduled and participants will be notified.

    Lunch Information

    Please note that lunch is not provided. Participants are encouraged to bring their own lunch or take advantage of the many nearby dining options.

  • Return-to-Work Coordinator Training (Virtual) – April 22-23

    Return-to-Work Coordinator Training (Virtual) – April 22-23

    This two-day, three-hour instructor-led virtual training equips Return-to-Work Coordinators with the tools, strategies, and expert guidance to support injured workers through every stage of recovery. Learn proactive approaches, effective communication with WorkSafeBC, and real-world planning techniques to foster successful, sustainable returns to work.

    Event Dates: 

    Day 1: April 22nd – 9:00AM – 12:00 PM PST
    Day 2: April 23rd  – 9:00AM – 12:00 PM PST

    Learning Objectives:

    • Apply a proactive approach to RTW and support an injured worker starting from the moment of injury
    • Learn how to communicate effectively with WorkSafeBC throughout the return-to-work process, with a focus on supporting mental and physical health claims.
    • Identify and provide suitable and/or alternate work that aligns with an injured worker’s functional abilities.
    • Implement strategies to maintain the injured worker’s connection to the workplace during recovery.
    • Develop, monitor, and adjust effective stay-at-work and return-to-work plans.

    Key topics include:

    • The four stages of the RTW process.
    • Benefits of early intervention, starting from the time of injury.
    • Differences between suitable and alternate duties.
    • Categorizing tasks as light, medium, or heavy.
    • Creating suitable work offers that match worker abilities.
    • Communicating with WorkSafeBC.
    • Developing and monitoring stay-at-work/RTW plans.
    • Troubleshooting challenges post-return.

    Participants will complete self-assessments and have the option to take a quiz. A follow-up coaching session (60-90 minutes) will be scheduled four weeks after the course to review your application of the material and address any questions.

    Facilitators:

    • Rachelle Grace, RTW Specialist and Registered Nurse with 20+ years of experience in occupational health, injury management, and consultation services at WorkSafeBC.
    • Heather Miller, BN, RN, RTW Specialist Nurse with over 12 years of experience in injury management and workplace reintegration, currently with WorkSafeBC’s Consultation and Education Services.

    Target Audience:

    • For Supervisors, Managers, H&S Pros Disability and Claims Managers

    This course will provide you with the expertise to manage RTW effectively and create a supportive environment for injured workers. Register today to gain practical skills for RTW success!

    Please note: This course is available to CSSHSA member organizations only. To inquire about membership, please contact us at training@csshsa.ca.

  • Return-to-Work Coordinator Training (Virtual) – January 28 -29

    Return-to-Work Coordinator Training (Virtual) – January 28 -29

    This two-day, three-hour instructor-led virtual training equips Return-to-Work Coordinators with the tools, strategies, and expert guidance to support injured workers through every stage of recovery. Learn proactive approaches, effective communication with WorkSafeBC, and real-world planning techniques to foster successful, sustainable returns to work.

    Event Dates: 

    Day 1: January 28th – 9:00AM – 12:00 PM PST
    Day 2: January 29th – 9:00AM – 12:00 PM PST

    Learning Objectives:

    • Apply a proactive approach to RTW and support an injured worker starting from the moment of injury
    • Learn how to communicate effectively with WorkSafeBC throughout the return-to-work process, with a focus on supporting mental and physical health claims.
    • Identify and provide suitable and/or alternate work that aligns with an injured worker’s functional abilities.
    • Implement strategies to maintain the injured worker’s connection to the workplace during recovery.
    • Develop, monitor, and adjust effective stay-at-work and return-to-work plans.

    Key topics include:

    • The four stages of the RTW process.
    • Benefits of early intervention, starting from the time of injury.
    • Differences between suitable and alternate duties.
    • Categorizing tasks as light, medium, or heavy.
    • Creating suitable work offers that match worker abilities.
    • Communicating with WorkSafeBC.
    • Developing and monitoring stay-at-work/RTW plans.
    • Troubleshooting challenges post-return.

    Participants will complete self-assessments and have the option to take a quiz. A follow-up coaching session (60-90 minutes) will be scheduled four weeks after the course to review your application of the material and address any questions.

    Facilitators:

    • Rachelle Grace, RTW Specialist and Registered Nurse with 20+ years of experience in occupational health, injury management, and consultation services at WorkSafeBC.
    • Heather Miller, BN, RN, RTW Specialist Nurse with over 12 years of experience in injury management and workplace reintegration, currently with WorkSafeBC’s Consultation and Education Services.

    Target Audience:

    • For Supervisors, Managers, H&S Pros Disability and Claims Managers

    This course will provide you with the expertise to manage RTW effectively and create a supportive environment for injured workers. Register today to gain practical skills for RTW success!

    Please note: This course is available to CSSHSA member organizations only. To inquire about membership, please contact us at training@csshsa.ca.

  • Building a Safer, Healthier Workplace: 5 Ways to Show Real Commitment to Safety and Wellness

    Building a Safer, Healthier Workplace: 5 Ways to Show Real Commitment to Safety and Wellness

    True organizational commitment to safety and well-being means creating a culture where everyone, from senior leaders to frontline staff, understands that safety is everyone’s responsibility. It’s about weaving safety into everyday decisions, conversations, and values—not just policies.

    When it comes to running a successful organization, few things matter more than keeping your people safe and well. Workplace safety and well-being isn’t just about meeting regulations—it’s about showing genuine care for the people who make your organization thrive.

    When employees feel protected, supported, and valued, they’re more engaged, productive, and loyal. Here’s how to make that kind of culture a reality.


    1. Lead by Example

    Leadership sets the tone. When leaders model safe behavior, it sends a clear message that safety isn’t optional—it’s essential.

    That means showing up for safety meetings, participating in safety training, and following the same rules as everyone else. It also means being transparent when things go wrong and demonstrating accountability.

    In a recent CSSHSA pilot on musculoskeletal injury prevention on transfers and repositioning best practices, managers and staff jointly participated in training and identified ways to troubleshoot complex situations for individuals they support. It was a great example of how safety training can build team culture and engagement.

    Employees notice what leaders do far more than what they say. When leaders prioritize safety, others naturally follow.


    2. Make Safety Part of the Business Strategy

    Safety shouldn’t compete with productivity—it should drive it.

    Integrate safety and wellness objectives into your business strategy, budgets, and performance metrics. Track safety outcomes alongside operational results. Leading indicators such as number of staff trained on violence prevention or participation in workplace mental health programs to name a couple of types of indicators. When safety is linked to business goals, it reinforces that a safe, healthy workplace is a sign of success—not an obstacle to it. Tracking safety objectives makes good business too – Learn more about WorkSafeBC experience rating.


    3. Invest in Training and Education

    Providing ongoing training is one of the strongest indicators of genuine commitment. Go beyond basic compliance training to include interactive sessions, scenario-based learning, and workshops focused on mental health and stress management. Investment in training is a good way to drive improvements to an organization’s WCB experience rating. Learn more about CSSHSA Learning Centre and how we are supporting social services sector wit best practices in education and training.

    Well-trained employees are confident, capable, and far more likely to identify and address hazards before they become incidents.


    4. Empower Employees to Speak Up

    A truly safe workplace thrives on open communication. Employees should feel free to raise safety concerns, report hazards, and suggest improvements—without fear of blame or retaliation.

    Establish anonymous reporting channels, create joint health and safety committees, and regularly invite feedback. When employees feel heard, they become active partners in maintaining a safe workplace. Learn more about Psychological Health and Safety in the workplace.


    5. Recognize and Celebrate Safety Success

    Recognition fuels motivation. Acknowledge individuals and teams who go above and beyond to promote safety and wellness.

    Simple gestures—like thank-you notes, certificates, or shoutouts in team meetings—reinforce that safety is valued and appreciated. Recognition builds pride, strengthens culture, and helps keep safety top of mind across the organization. Watch our past Webinar on Building a Culture of Recognition.


    Final Thoughts

    Commitment to workplace safety and wellness is more than a checklist—it’s a reflection of your organization’s values.

    When safety is integrated into every decision and interaction, it sends a clear message: we care about our people. That commitment not only prevents injuries and stress—it builds trust, engagement, and long-term success.

    Because at the end of the day, a safe workplace isn’t just good for people—it’s good for business.

  • Introduction to JOHSC – November 19 – Victoria

    Introduction to JOHSC – November 19 – Victoria

    This one-day (8-hour, in-person) course covers the essentials for all new health and safety committee members and serves as an introduction to Joint Occupational Health and Safety Committees.

    Learning objectives:

    • Outline your role and scope as a JOHSC member
    • Name sections of WSBC regulation, guidelines, and Workers Compensation Act relevant to JOHSC members
    • Describe the role of the JOHSC member in the work refusal process
    • Examine the role of JOHSC members in workplace inspections, incident investigation, hazard identification and risk assessment

    This course meets WorkSafeBC OHS Regulatory requirements (Section 3.27).

    Topics covered in the course:

    • The structure of health and safety in British Columbia
    • Roles and Responsibilities
    • Health and Safety Rights
    • What is expected of a health and safety committee?
    • Roles and Responsibilities
    • Duties and Functions
    • Committee Terms of Reference
    • Committee Evaluations
    • Hazard identification, risk assessment and control
    • Ergonomics, is it an issue?
    • Psychological wellness: why do we need to talk about this?
    • Inspections
    • Investigations

    Course Instructor:

    Jackie Lee, OHS Advisor, CSSHSA

    Course Length: 8 hours

    Course certificate is provided through CSSHSA Learning Centre.

    Cancellation policy:
    If you are unable to attend this course, you must give CSSHSA a minimum of 3 business days notice (prior to the course date) to qualify for a full refund or rebooking without penalty. Cancellation terms are as follows: notice of 3 or more business days = rebook without penalty, less than 3 days notice = $50 + GST to rebook,

    Lunch is not provided. Bring your own lunch or choose from a multitude of options nearby.

    Cancellation and rebooking policy:

    If you are unable to attend the course, please provide at least three (3) business days’ notice prior to the course date to receive a full refund or rebook at no additional cost.

    Cancellation terms are as follows:

    • 3 or more business days’ notice – eligible for a full refund or complimentary rebooking
    • Less than 3 business days’ notice – a $50 + GST rebooking fee will apply

    Cancellations must be submitted by email to training@csshsa.ca.

    Important Note: A minimum of 8 participants is required for the training to proceed. If fewer than 8 participants are confirmed 3 days prior to the session, the course will be rescheduled and participants will be notified.

    Lunch Information

    Please note that lunch is not provided. Participants are encouraged to bring their own lunch or take advantage of the many nearby dining options.

  • Introduction to JOHSC – October 21 – Kelowna

    Introduction to JOHSC – October 21 – Kelowna

    This one-day (8-hour, in-person) course covers the essentials for all new health and safety committee members and serves as an introduction to Joint Occupational Health and Safety Committees.

    Learning objectives:

    • Outline your role and scope as a JOHSC member
    • Name sections of WSBC regulation, guidelines, and Workers Compensation Act relevant to JOHSC members
    • Describe the role of the JOHSC member in the work refusal process
    • Examine the role of JOHSC members in workplace inspections, incident investigation, hazard identification and risk assessment

    This course meets WorkSafeBC OHS Regulatory requirements (Section 3.27).

    Topics covered in the course:

    • The structure of health and safety in British Columbia
    • Roles and Responsibilities
    • Health and Safety Rights
    • What is expected of a health and safety committee?
    • Roles and Responsibilities
    • Duties and Functions
    • Committee Terms of Reference
    • Committee Evaluations
    • Hazard identification, risk assessment and control
    • Ergonomics, is it an issue?
    • Psychological wellness: why do we need to talk about this?
    • Inspections
    • Investigations

    Course Instructor(s):

    Savanna Rutkowski, OHS Advisor, CSSHSA

    Course Length: 8 hours

    Course certificate is provided through CSSHSA online Learning Centre.

    Cancellation and rebooking policy:

    If you are unable to attend the course, please provide at least three (3) business days’ notice prior to the course date to receive a full refund or rebook at no additional cost.

    Cancellation terms are as follows:

    • 3 or more business days’ notice – eligible for a full refund or complimentary rebooking
    • Less than 3 business days’ notice – a $50 + GST rebooking fee will apply

    Cancellations must be submitted by email to training@csshsa.ca.

    Important Note: A minimum of 8 participants is required for the training to proceed. If fewer than 8 participants are confirmed 3 days prior to the session, the course will be rescheduled and participants will be notified.

    Lunch Information

    Please note that lunch is not provided. Participants are encouraged to bring their own lunch or take advantage of the many nearby dining options.