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Supervising employees who provide direct support services to their communities is a challenging role. ‘Front line’ service personnel are expected to meet administrative, legislative, practice, and ethical standards while also […]
Frontline and healthcare workers regularly encounter clients facing deeply rooted challenges like substance use, mental illness, and trauma. Under pressure, even the most ethical and skilled professionals may unknowingly fall […]
Balancing the delivery of meaningful, client-centred services with the financial and contractual realities of today’s social service sector is an ongoing challenge. Agencies are expected to do more with less, […]
Join us for an informative webinar focused on the safety and well-being of individuals who work alone. Learn about WorkSafeBC’s OHS Regulation Section on Working Alone and in Isolation, including […]
For Community Social Services Frontline and community-based work is rewarding but often exhausting—especially with ongoing challenges like the opioid crisis, increasing mental health needs, and the lasting effects of the […]
Course Overview This virtual course is Part 2 of the OHS for Leaders Certificate, following the completion of required self-paced module on the CSSHSA Learning Centre. It is designed for […]
For Community Social Services Helping conversations can be a powerful turning point, yet they can also feel drained when the balance between supporting others and protecting your own energy isn’t […]
For Community Social Services Building on the foundations of Motivational Interviewing, this engaging one-hour session takes a deeper dive into how to guide conversations that spark lasting motivation. You’ll learn […]
For Community Social Services Join us for an informative and heartfelt session introducing Care to Speak, a free and confidential peer-based support service created specifically for healthcare and social service […]
Course Overview This virtual course is Part 2 of the OHS for Leaders Certificate, following the completion of required self-paced module on the CSSHSA Learning Centre. It is designed for […]
For Community Social Services Psychosocial hazards can quietly affect staff well-being and service quality in community social services. In this webinar, we’ll unpack WorkSafeBC’s five psychosocial hazard categories: interpersonal environment, […]
For Community Social Services Many DEI efforts focus on what we can see. This session expands the conversation to include how people think, process, and learn. Designed for community social […]
