For Community Social Services Emotional intelligence is the ability to recognize, understand, and manage our own emotions, while also being attuned to the emotions of others. In high-stress environments, developing this skill can improve communication, strengthen relationships, and foster healthier workplaces. This interactive webinar offers practical tools and insights to help participants explore their emotional […]

Brian Dean Williams brings years of frontline experience supporting individuals with mental health and substance use challenges. Like many in this field, his early career took a personal toll—leading him to face his own struggles with stress and moral injury. In this session, Brian offers a heartfelt and honest account of that journey: the challenges […]

For Community Social Services Workplace bullying can have serious consequences for employee well-being, team dynamics, and overall organizational health. This webinar will explore what bullying looks like in the workplace, how to recognize its various forms, and identify common predictors. Participants will gain insight into the impact of bullying on psychological safety, and learn proactive, […]

Join us for an insightful webinar where our expert speakers will explore key topics affecting health and safety practices in Community Social Services workplaces. The session will feature a comprehensive presentation, followed by a live Q&A, covering the following: The current financial state of the workers’ compensation system Recent changes to rates and classifications How […]

Supervising employees who provide direct support services to their communities is a challenging role. ‘Front line’ service personnel are expected to meet administrative, legislative, practice, and ethical standards while also accommodating the unique needs of their clients. Effective supervision attends to the dual role of ensuring that the community and its partners are receiving services […]

Frontline and healthcare workers regularly encounter clients facing deeply rooted challenges like substance use, mental illness, and trauma. Under pressure, even the most ethical and skilled professionals may unknowingly fall […]

Join us for an informative webinar focused on the safety and well-being of individuals who work alone. Learn about WorkSafeBC’s OHS Regulation Section on Working Alone and in Isolation, including definitions, responsibilities, and response requirements. We’ll explore the hazards of working alone, both physical and psychosocial and share mental health strategies for staying resilient on […]

For Community Social Services Helping conversations can be a powerful turning point, yet they can also feel drained when the balance between supporting others and protecting your own energy isn’t clear. This engaging one-hour session introduces Motivational Interviewing (MI), a collaborative communication style that inspires clients to explore change while allowing you to set healthy […]

For Community Social Services Building on the foundations of Motivational Interviewing, this engaging one-hour session takes a deeper dive into how to guide conversations that spark lasting motivation. You’ll learn to recognize and respond to change talk, the client’s own language in favor of change, while also understanding sustain talk and ambivalence, and how each […]

For Community Social Services Join us for an informative and heartfelt session introducing Care to Speak, a free and confidential peer-based support service created specifically for healthcare and social service […]