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For Community Social Services Emotional intelligence is the ability to recognize, understand, and manage our own emotions, while also being attuned to the emotions of others. In high-stress environments, developing […]
Brian Dean Williams brings years of frontline experience supporting individuals with mental health and substance use challenges. Like many in this field, his early career took a personal toll—leading him […]
For Community Social Services Workplace bullying can have serious consequences for employee well-being, team dynamics, and overall organizational health. This webinar will explore what bullying looks like in the workplace, […]
Join us for an insightful webinar where our expert speakers will explore key topics affecting health and safety practices in Community Social Services workplaces. The session will feature a comprehensive […]
Supervising employees who provide direct support services to their communities is a challenging role. ‘Front line’ service personnel are expected to meet administrative, legislative, practice, and ethical standards while also […]
Frontline and healthcare workers regularly encounter clients facing deeply rooted challenges like substance use, mental illness, and trauma. Under pressure, even the most ethical and skilled professionals may unknowingly fall […]
Balancing the delivery of meaningful, client-centred services with the financial and contractual realities of today’s social service sector is an ongoing challenge. Agencies are expected to do more with less, […]
Join us for an informative webinar focused on the safety and well-being of individuals who work alone. Learn about WorkSafeBC’s OHS Regulation Section on Working Alone and in Isolation, including […]
For Community Social Services Frontline and community-based work is rewarding but often exhausting—especially with ongoing challenges like the opioid crisis, increasing mental health needs, and the lasting effects of the […]
Course Overview This virtual course is Part 2 of the OHS for Leaders Certificate, following the completion of required self-paced module on the CSSHSA Learning Centre. It is designed for […]
For Community Social Services Helping conversations can be a powerful turning point, yet they can also feel drained when the balance between supporting others and protecting your own energy isn’t […]
For Community Social Services Building on the foundations of Motivational Interviewing, this engaging one-hour session takes a deeper dive into how to guide conversations that spark lasting motivation. You’ll learn […]
