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  • Preventing Workplace Bullying Through Psychological Safety – Aug 27

    Virtual Event

    For Community Social Services Workplace bullying can have serious consequences for employee well-being, team dynamics, and overall organizational health. This webinar will explore what bullying looks like in the workplace, how to recognize its various forms, and identify common predictors. Participants will gain insight into the impact of bullying on psychological safety, and learn proactive, […]

  • WorkSafeBC CSSHSA 2026 Rate Information Webinar – September 16

    Virtual Event

    Join us for an insightful webinar where our expert speakers will explore key topics affecting health and safety practices in Community Social Services workplaces. The session will feature a comprehensive presentation, followed by a live Q&A, covering the following: The current financial state of the workers’ compensation system Recent changes to rates and classifications How […]

    Free

  • Strength-Based Supervision: Empowering Staff Growth – September 24

    Virtual Event

    Supervising employees who provide direct support services to their communities is a challenging role. ‘Front line’ service personnel are expected to meet administrative, legislative, practice, and ethical standards while also accommodating the unique needs of their clients. Effective supervision attends to the dual role of ensuring that the community and its partners are receiving services […]

  • Brief Narrative Interventions in Outreach and Crisis Settings

    Virtual Event

    Frontline and healthcare workers regularly encounter clients facing deeply rooted challenges like substance use, mental illness, and trauma. Under pressure, even the most ethical and skilled professionals may unknowingly fall […]

  • Balancing Leadership and Frontline Realities

    Virtual Event

    Balancing the delivery of meaningful, client-centred services with the financial and contractual realities of today’s social service sector is an ongoing challenge. Agencies are expected to do more with less, […]

  • Working Alone and In Isolation in Social Services – November 26

    Virtual Event

    Join us for an informative webinar focused on the safety and well-being of individuals who work alone. Learn about WorkSafeBC’s OHS Regulation Section on Working Alone and in Isolation, including definitions, responsibilities, and response requirements. We’ll explore the hazards of working alone, both physical and psychosocial and share mental health strategies for staying resilient on […]

    Free

  • Mindfulness Practices for Building Resilience

    Virtual Event

    For Community Social Services Frontline and community-based work is rewarding but often exhausting—especially with ongoing challenges like the opioid crisis, increasing mental health needs, and the lasting effects of the pandemic. In this session, Brian shares his personal story of recovery, and how mindfulness became a vital tool in his healing. You’ll explore how mindfulness […]

  • Conversations That Inspire Change: Part 1 – January 15

    Virtual Event

    For Community Social Services Helping conversations can be a powerful turning point, yet they can also feel drained when the balance between supporting others and protecting your own energy isn’t clear. This engaging one-hour session introduces Motivational Interviewing (MI), a collaborative communication style that inspires clients to explore change while allowing you to set healthy […]

  • Conversations That Inspire Change: Part 2 – February 19

    Virtual Event

    For Community Social Services Building on the foundations of Motivational Interviewing, this engaging one-hour session takes a deeper dive into how to guide conversations that spark lasting motivation. You’ll learn to recognize and respond to change talk, the client’s own language in favor of change, while also understanding sustain talk and ambivalence, and how each […]

  • Building Psychologically Safe Workplaces – March 18

    Virtual Event

    For Community Social Services Psychosocial hazards can quietly affect staff well-being and service quality in community social services. In this webinar, we’ll unpack WorkSafeBC’s five psychosocial hazard categories: interpersonal environment, […]

  • Building Belonging by Viewing DEI Through a Neuroinclusive Lens – May 27

    Virtual Event

    For Community Social Services Many DEI efforts focus on what we can see. This session expands the conversation to include how people think, process, and learn. Designed for community social services professionals, this presentation connects the principles of diversity, equity, and inclusion to neurodiversity, a dimension of diversity that’s often invisible and under-discussed. Through practical […]