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Join us for an insightful webinar where our expert speakers will explore key topics affecting health and safety practices in Community Social Services workplaces. The session will feature a comprehensive presentation, followed by a live Q&A, covering the following: The current financial state of the workers’ compensation system Recent changes to rates and classifications How […]
Supervising employees who provide direct support services to their communities is a challenging role. ‘Front line’ service personnel are expected to meet administrative, legislative, practice, and ethical standards while also accommodating the unique needs of their clients. Effective supervision attends to the dual role of ensuring that the community and its partners are receiving services […]
Frontline and healthcare workers regularly encounter clients facing deeply rooted challenges like substance use, mental illness, and trauma. Under pressure, even the most ethical and skilled professionals may unknowingly fall […]
Balancing the delivery of meaningful, client-centred services with the financial and contractual realities of today’s social service sector is an ongoing challenge. Agencies are expected to do more with less, […]
Join us for an informative webinar focused on the safety and well-being of individuals who work alone. Learn about WorkSafeBC’s OHS Regulation Section on Working Alone and in Isolation, including definitions, responsibilities, and response requirements. We’ll explore the hazards of working alone, both physical and psychosocial and share mental health strategies for staying resilient on […]
For Community Social Services Frontline and community-based work is rewarding but often exhausting—especially with ongoing challenges like the opioid crisis, increasing mental health needs, and the lasting effects of the pandemic. In this session, Brian shares his personal story of recovery, and how mindfulness became a vital tool in his healing. You’ll explore how mindfulness […]
For Community Social Services Helping conversations can be a powerful turning point, yet they can also feel drained when the balance between supporting others and protecting your own energy isn’t clear. This engaging one-hour session introduces Motivational Interviewing (MI), a collaborative communication style that inspires clients to explore change while allowing you to set healthy […]
For Community Social Services Building on the foundations of Motivational Interviewing, this engaging one-hour session takes a deeper dive into how to guide conversations that spark lasting motivation. You’ll learn to recognize and respond to change talk, the client’s own language in favor of change, while also understanding sustain talk and ambivalence, and how each […]
For Community Social Services Join us for an informative and heartfelt session introducing Care to Speak, a free and confidential peer-based support service created specifically for healthcare and social service […]
For Community Social Services Psychosocial hazards can quietly affect staff well-being and service quality in community social services. In this webinar, we’ll unpack WorkSafeBC’s five psychosocial hazard categories: interpersonal environment, […]
For Community Social Services Many DEI efforts focus on what we can see. This session expands the conversation to include how people think, process, and learn. Designed for community social services professionals, this presentation connects the principles of diversity, equity, and inclusion to neurodiversity, a dimension of diversity that’s often invisible and under-discussed. Through practical […]
For Community Social Services The role of leaders in a non-profit organization is uniquely challenging, and it is taking its toll – both on the well-being of those currently in these roles, and on the capacity of the sector to invite new leaders to step in. There are systems at play, and leaders are paying […]
